With one single login you are accessing the world of Helbiz - Zoom around your city on electric scooters, bikes and mopeds, order food from top restaurants delivered directly to your door, and stream live sports while on the go or at home - all connected to your HelbizWallet allowing you to pay-as-you-go or enjoy our unlimited subscription across all our offerings.
The following services are waiting for you:
Instantly rent fleets of electric vehicles with a tap, from e-scooters, e-bikes and e-mopeds from Helbiz, Skip and Mimoto.
HelbizKitchen: Experience restaurant quality food delivered directly to your doorstep. Order food directly from a curated selection of top restaurants carefully selected and optimized for a home dining experience and track your delivery in real time. Access HelbizKitchen directly from inside the Helbiz app.
Live Sports (coming soon)
HelbizLive: From August 2021, all Helbiz users will have access to live sports streaming
Unlimited use of the entire Helbiz Universe - a monthly subscription that allows you to, take unlimited rides on our fleet of electric vehicles, enjoy unlimited free deliveries with HelbizKitchen and stream unlimited live sport through HelbizLive.
Download Helbiz today and experience l freedom at your fingertips.
For more information see www.helbiz.com
We frequently update the app to add new features, improve the user experience and make it more fluid and reliable. The latest enhancements in this update include:
- Onboarding improvements
- Performance enhancements for Helbiz Kitchen
- Bug fixes and UI improvements
Ratings and Reviews
I consider myself an e-scooter enthusiast and the Helbiz is by far the best ride. The foot base is wide enough to spread your feet and the steering post feels secure. The push button accelerator is extremely smooth and not jerky. Can’t wait for More of these to be available in the DMV!
Developer Response ,
Thank you for the kind words, we are delighted to hear that you had such a great experience while using our service. Have a pleasant day, Helbiz Team
Used to be great, now they’re terrible
I’ve used this scooter service for over two years in DC. It used to be great under Skip until Helbiz acquired them. Now it’s absolutely terrible. I’ve been on their monthly subscription plan for a while and now only 20% of the scooters I unlock actually work. Most are completely broken but they still list them as available on their app. On top of that, there have been several instances where I lock a scooter (one that, a majority of the time, doesn’t even work) and I get confirmation from the app and via email that the closing of the ride was successful. But then 1.5 hours later I’m charged a small fortune because the app suddenly claims I never locked it. Customer support is a joke so of course none of these issues are never resolved. It’s a real bummer because this used to be the best scooter service in DC but now I’m dropping it. Not a surprise when you do some research and realize Helbiz is a sketchy firm that’s been sued by the DoJ for running a crypto pump and dump scam, among other things.
Used to be great
I use e scooters almost everyday as my go to mode of transport around the town and have used Helbiz a few months back then it disappeared and I saw it all around the place today again in Arlington VA.
I am so disappointed!! This used to be my go to scooter. The county I live in has a speed limit of 15mph allowed for e scooters. The other e scooters allowed in my area are Link, Bird and lime. I stopped using lime almost a year ago cause to limited their speed to 10mph!! They were the only ones and not like they made rent cheaper since it’s time based. Bird had reduced acceleration so that was bad as well. Helbiz was fast and quick acceleration!
Today this scooter was limited 9 mph!! Why?? I almost bought the monthly subscription for unlimited rides and now I feel glad I didn’t.
I had to write this review cause I was excited to see it again and then quickly very disappointed!!
Update after response from developer:
Just to let you know incase there is a confusion, I don’t live in DC. I live in Arlington, Virginia where the county has allowed 15mph for e scooters. Scooter companies like Bird and Link operate in the area as well and they have their speed locked at 15 mph as per county rules
Developer Response ,
Hello there! We are really sorry to hear that you are not as satisfied with our service as you used to be. However, it is required by the law that all our scooters in DC have a maximum speed of 10mph and users are not allowed to go faster than that. Thank you for your feedback and for understanding! Best, Helbiz Team
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Helbiz, Inc.
- 135.2 MB
- Requires iOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
English, French, German, Italian, Portuguese, Serbian, Spanish
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2021 Helbiz, Inc.
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With Family Sharing set up, up to six family members can use this app.