Helpwise +4

SLABS Technologies Private Limited

Desenvolvido para iPad

    • 2,4 • 7 avaliações
    • Grátis

Capturas de tela

Descrição

Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team.


As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works!

With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other.


Friendly Interface
We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here.

Share Inbox, Not Password
Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!

Collaborate With Team Members
Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software.

Distribute Work Load
Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster.

Track Every Key Metric
Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it.

Integrate With Business Tools
Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox.

In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.

Novidades

Versão 3.6.7

Fixed image preview in messages
Fixed know bugs

Avaliações e opiniões

2,4 de 5
7 avaliações

7 avaliações

876875 ,

Lousy iOS app

For all that we are paying for HelpWise, they could at least have a decent iOS app. The app keeps getting stuck where it won’t load any data and there is no way to log out and back in without deleting the whole app.

stepherriffic ,

Good on desktop, terrible app

We use Helpwise for our business and it's great. But the iPhone app is almost useless. Pages fail to load, error messages abound, and functionality is missing.

BillyT1983 ,

A long ways to go..

For those looking for an alternative to Helpscout that need a strong mobile app to provide support - this is not it. This app has a lot of little errors that make it unusable.

Overall, I believe Helpwise has a lot of potential, but everything feels unfinished. I'll be happy to update/change this review if things improve in the future.

Privacidade do app

SLABS Technologies Private Limited, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.

Dados vinculados a você

Os seguintes dados podem ser coletados e vinculados à sua identidade:

  • Informações de contato
  • Conteúdo do usuário
  • Identificado­res

Dados não vinculados a você

Os seguintes dados podem ser coletados, mas não estão vinculados à sua identidade:

  • Contatos
  • Conteúdo do usuário
  • Informações de uso
  • Diagnóstico

As práticas de privacidade podem variar, por exemplo, com base nos recursos que você usa ou na sua idade. Saiba mais

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