Hiver +4

Name: Hiver
Rating: 4.2 (23 reviews)
Author: Grexit Inc.

Grexit Inc.

Desenvolvido para iPhone

- 4,2 • 23 avaliações

- Grátis

Capturas de tela do iPhone

Descrição

The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, services@ seamlessly and on-the-go.

- Shared Inboxes: Manage shared inboxes like support@, services@

- Email Assignments: Turn emails into actionable tasks and delegate them to your team members

- Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed

- Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions

- Reply on Conversations: Send personalized responses to customers using your email address or other aliases

- Notification Center: Keep track of all your tasks in one place, mark notifications read/unread

- Push and In-app Notifications: Get real-time alerts for email assignment, @mentions, CSAT, SLA violations and new conversations in your shared mailboxes

16 de jun. de 2024

Versão 2.7.6

Performance improvements

4,2 de 5

23 avaliações

A must have for Teams using Gmail!

This app is a must have for teams using Gmail the capability to have a shared inbox and labels has been awesome. This app enhances the ability to have mobile access to the shared inboxes.

Lack of basic features makes Hiver a no-go for our business

No ability to delete/archive emails. No notifications for emails. Doesn’t have features any basic email app has. Considering how much we’re paying them every month, this is unacceptable. I would rather have those development team focus on improving this mobile app than features we don’t use, like chatbots, etc. We plan on switching to another service.

Hiver app ratings on prod app

Hiver is best

Grexit Inc., responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.