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Ratings and Reviews
It's not your Chase or BOA, this is for student accounts.
First off, it does what's intended and has progressed a long ways in terms of functionality of its app, the ability to deposit from the mobile app. ( This can take a few days). I have yet to be charged for any services, it's included in the schools end I'm guessing.
Though beware, I did have to call in the first semester, the reason was that it was first set up as a none student account. A few min on the phone, and a stop by the administration office on campus and it's worked great since. I didn't know this was how I would be receiving the money, direct deposit into my main account to would of worked.
However, it also can act as a "greendot card" type, and a rechargeable Mastercard card that has some great functions. So for now I can say it's been a decent account. Thanks for that, the work on the app compared to others, is night and say so cheers for that too.
One star off due to time for things to clear. The CS has been very helpful in my experiences. For some I'm sure this card is a must. Sorry for the -1.
I am so upset my school opted to use this option for their students. I never had a problem receiving my financial aid in a timely matter. For myself and many students rely on their financial aid. My check was sent via mail and was never received I waited two months. I then chose to get direct deposit to my personal bank and that never happened. They told me if I used the bank mobile I would receive my money immediately. I was now waiting 3 months for my money and desperately needed to pay for my classes and books. When I changed my preferred deposit option to the bank one I could only make purchases online or over the phone with the virtual card. Well what good is that ? So I tried to look for an ATM or bank that will allow me to withdraw my money. There are NO BANKS EVEN IN MY STATE! that should be the first thing a school and bank should consider when partnering. I never had this many problems before. I called customer care and asked what was the fastest way to receive my money I told them I have been waiting a very long. They were very kind and I was informed I could do a domestic wire transfer to my bank. That was a whole other problem within itself. I wish my school would of explored other options. It’s very unsettling now this whole other entity has all your information and holds your money as a student, I wish that international companies like BankMobile wouldn’t exploit schools/students for their own financial benefit.
Developer Response ,
I am sorry if you are experiencing problems. Please contact us directly on Facebook (BankMobile Disbursement FAQs) or Twitter (AskBMD) and we can quickly resolve your issue.
BankMobile has partnered with over 800 schools across the USA and successfully disburses refunds for over 5 million students each year. If you choose a BankMobile Vibe account as a refund preference, you have fee-free access to over 55,000 ATMs across the country, including those located in Walgreen and CVS stores. Your student refund will be deposited into your Vibe account the same business day we receive both your file and your refund from your school. The transfer of funds is not instantaneous, as it may take a few business days for BankMobile to receive the funds from your school.
Please contact us so we can help you. We look forward to hearing from you. Thank you. Paul
Crappy bank, crappy app
This bank was forced on me by my school. Over the years it’s only gotten worse. The app likewise just keeps getting worse. It somehow seems to lose features every update to look shinier. I absolutely hate it.
Edit: I hate inform you guys, but many schools have actually cut down significantly on the options students have as ways to receive aid. The “quickest” way to receive a refund at my school is still through your bank (at least on paper), with the only other option being direct deposit to a bank that takes around two weeks longer at minimum. My school at least is absolutely pushing you guys. Formerly checks were actually the quickest option, but this was removed years ago. When this bank was pushed, the direct deposit option to another bank took even longer. I’m sure this varies by school, but while saying there’s a choice may be true, having that choice in arrival be the difference of 1-2 paychecks in time between significantly is going to alter that choice. But at this point I likely while switch anyway, since Vibe rarely delivers my refund when it’s actually supposed to anyway.
Developer Response ,
Hello! Students always have a choice on how they want to receive their financial aid, including opening a BankMobile Vibe account. Thousands of students currently enjoy their BankMobile account using this mobile app and we have been adding features constantly. Please contact me at email@example.com and I can assist you with any issues you may be having. Thank you! Paul
With Family Sharing set up, up to six family members can use this app.