Hippodrome Theatre 12+

Name: Hippodrome Theatre
Rating: 3.3 (7 reviews)
Author: John Gore Theatrical Group, Inc.

John Gore Theatrical Group, Inc.

- 3.3 • 7 Ratings

- Free

iPhone Screenshots

Description

Welcome to the Hippodrome Theatre at the France-Merrick Performing Arts Center and Hippodrome Broadway Series app! Features include:
*Contactless entry with seamless access to your tickets
*Easily transfer tickets to a friend or family member
*Order concessions for pick up from select bar locations
*View upcoming shows, venue information, theater news and more

Apr 30, 2024

Version 4.7.4

Update your app for the latest performance enhancements and bug fixes

3.3 out of 5

7 Ratings

Unusable - bug on My tickets page for months

This app was great when it first came out - but it’s unusable now. Its main function is to be able to easily grab my tickets, but the My Tickets page hasn't worked for me for the past 6 months. This tab would error out saying it couldn’t reload a fresh list of my upcoming tickets. So it had a bunch of old tickets cached in there and wasn’t adding new ones. I deleted the app and re-downloaded it finally, to see if that would help re-check, but now it doesn’t show any tickets at all. Just an error that it couldn’t load the data because it’s in the wrong format.

It’s obviously a bug on the development side with how the data is being parsed and sent to the app, but it doesn’t seem that the developers have noticed this issue to be able to fix it. I called the theater, but they’re not equipped to troubleshoot since this app is outsourced and told me to “delete the app for awhile and then redownload it in a couple of months to see if that fixes it.”

So overall - this app is now pointless, since my tickets are now only accessible on the browser.

The developer, John Gore Theatrical Group, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.