Hiver 4+

Name: Hiver
Rating: 4.2 (23 reviews)
Author: Grexit Inc.

Grexit Inc.

iPhone용으로 디자인됨

- 4.2 • 23개의 평가

- 무료

iPhone 스크린샷

설명

The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, services@ seamlessly and on-the-go.

- Shared Inboxes: Manage shared inboxes like support@, services@

- Email Assignments: Turn emails into actionable tasks and delegate them to your team members

- Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed

- Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions

- Reply on Conversations: Send personalized responses to customers using your email address or other aliases

- Notification Center: Keep track of all your tasks in one place, mark notifications read/unread

- Push and In-app Notifications: Get real-time alerts for email assignment, @mentions, CSAT, SLA violations and new conversations in your shared mailboxes

2024년 6월 16일

버전 2.7.6

Performance improvements

4.2/5

23개의 평가

A must have for Teams using Gmail!

This app is a must have for teams using Gmail the capability to have a shared inbox and labels has been awesome. This app enhances the ability to have mobile access to the shared inboxes.

Lack of basic features makes Hiver a no-go for our business

No ability to delete/archive emails. No notifications for emails. Doesn’t have features any basic email app has. Considering how much we’re paying them every month, this is unacceptable. I would rather have those development team focus on improving this mobile app than features we don’t use, like chatbots, etc. We plan on switching to another service.