Hometown Fan

Name: Hometown Fan
Rating: 4.7 (28007 reviews)
Author: HomeTown Ticketing, Inc

Sports/Event Digital Ticketing

Free · Designed for iPad

28K Ratings
Ages

4+
Years
Category

Sports
Developer

HomeTown Ticketing, Inc
Language

EN
English
Size

26.3
MB

The Hometown Fan App is the best way for fans to search, purchase, and manage event tickets at their school or organization. As a trusted leader in digital ticketing, Hometown provides a professional-level and fully automated ticketing solution to K–12 schools, districts, conferences, associations, collegiate spaces, and organizations. With the Hometown Fan App, you have the ability to manage your entire ticketing experience on your mobile device. • Find Events – search by school, organization, event name, or zip code to find events, games, or performances. • Buy Tickets – skip the lines, purchase tickets and passes at your convenience from your mobile device. • Get Scanned In – your phone is your ticket, all of your purchases are stored in the app, simply show the QR code at the gate to enter the event. • Save Favorites – keep up to date on the latest events of your favorite schools, colleges, or organizations. Enjoy the convenience of the Hometown Fan App!

Ratings & Reviews

4.7

out of 5

28K Ratings

Great tool…maybe consider…
05/17/2022

HiZown21
I like having this to make single site purchases rather than having to enter my billing information on every school’s website. Is it possible to have the home school’s away meets/competitions on their home site rather than having to locate the other school. There are so many schools with the slightest variation in name, color, etc which can be somewhat confusing in the purchase process. This- finding the school- is also challenging when a team has made it to a post season. You have a really great app here! I appreciate the efforts. Keep tweaking it!

Developer Response
We appreciate your feedback. Our team will use your insight to continue to enhance and update our app to improve your future experience. If you have additional feedback or specific questions, contact our Support Team: https://support.hometownticketing.com/FAQsupport/s/contactsupport
Great tool…maybe consider…
05/17/2022

HiZown21

I like having this to make single site purchases rather than having to enter my billing information on every school’s website. Is it possible to have the home school’s away meets/competitions on their home site rather than having to locate the other school. There are so many schools with the slightest variation in name, color, etc which can be somewhat confusing in the purchase process. This- finding the school- is also challenging when a team has made it to a post season. You have a really great app here! I appreciate the efforts. Keep tweaking it!
Developer Response 09/07/2022
We appreciate your feedback. Our team will use your insight to continue to enhance and update our app to improve your future experience. If you have additional feedback or specific questions, contact our Support Team: https://support.hometownticketing.com/FAQsupport/s/contactsupport
Time consuming
10/02/2023

Jennavive Coleman
It is so time consuming to get tickets for a high school event. I don’t think I should have to put a name, email and phone number for every ticket and then have to put an email an additional two more times to confirm. And if you accidentally don’t match the email at the end you have to start all over with ALL of the information. Also there are times the location of the game on the app was wrong, if I had not of communicated with my son because I was confused by this I would’ve went to the wrong stadium.Finding tickets can also be a challenge since there are times they are not shown when searching my child’s school, they will only be available under the opposing teams school so you need to know who they are playing. Having multiple children at different schools playing different sports makes this difficult to keep track of making sure you have a ticket for each event.
Time consuming
10/02/2023

Jennavive Coleman

It is so time consuming to get tickets for a high school event. I don’t think I should have to put a name, email and phone number for every ticket and then have to put an email an additional two more times to confirm. And if you accidentally don’t match the email at the end you have to start all over with ALL of the information. Also there are times the location of the game on the app was wrong, if I had not of communicated with my son because I was confused by this I would’ve went to the wrong stadium.Finding tickets can also be a challenge since there are times they are not shown when searching my child’s school, they will only be available under the opposing teams school so you need to know who they are playing. Having multiple children at different schools playing different sports makes this difficult to keep track of making sure you have a ticket for each event.
Contact information
11/24/2024

Napal29
I like the app but it was frustrating when I bought 10 tickets to a theater, it forces you to enter first, last name, email, phone number 10 times…once for each guest. Then it wants your contact information which is the same thing. All of this required just to buy tickets. It would be better to just use the contact information already entered when we signed up for the app…it has my email and everything. Then don’t require individual information unless we want to enter that for someone. Ideally I want to just find my seats, and checkout quickly…hope this gets considered. I have 4 kids in theater, so many more years.

Developer Response
Thanks for sharing your experience — we totally get how entering all that info repeatedly can be frustrating, especially when you’re buying multiple tickets. Once you’re signed in and your profile is filled out, the app should use your contact info to speed things up for the purchasing details. The request for individual info on each ticket is actually an optional setting that the event host can require for their event, mainly so they can track who’s attending. But we hear you on making the process quicker and more flexible. Your feedback is super helpful as we work to improve the checkout flow. Thanks for sticking with us — and for supporting your kids in theater for many years to come! If you ever want to chat more about the app or how we can improve, feel free to reach out at product@hometown.com.
Contact information
11/24/2024

Napal29

I like the app but it was frustrating when I bought 10 tickets to a theater, it forces you to enter first, last name, email, phone number 10 times…once for each guest. Then it wants your contact information which is the same thing. All of this required just to buy tickets. It would be better to just use the contact information already entered when we signed up for the app…it has my email and everything. Then don’t require individual information unless we want to enter that for someone. Ideally I want to just find my seats, and checkout quickly…hope this gets considered. I have 4 kids in theater, so many more years.
Developer Response Jul 22
Thanks for sharing your experience — we totally get how entering all that info repeatedly can be frustrating, especially when you’re buying multiple tickets. Once you’re signed in and your profile is filled out, the app should use your contact info to speed things up for the purchasing details. The request for individual info on each ticket is actually an optional setting that the event host can require for their event, mainly so they can track who’s attending. But we hear you on making the process quicker and more flexible. Your feedback is super helpful as we work to improve the checkout flow. Thanks for sticking with us — and for supporting your kids in theater for many years to come! If you ever want to chat more about the app or how we can improve, feel free to reach out at product@hometown.com.
Worst app experience ever
03/03/2024

iowagrammargirl
I was forced to transition from Ticket Spicket to this Hometown app. I’m savvy but this is the worst app experience I have ever had. I go to Passes and have 9 passes that show up. All we actually should have is 3: one punch pass with maybe 2 punches left and 2 student passes. Click into any of the 9 and now it then lists 6 passes as options. Most just spin and do nothing if you click into them. Beyond frustrating. I am guessing so might be passed from past years? If so, WHY do they show up? And no way to contact anyone for assistance. This is just in the first 24 hours of use so I’m not looking forward to attempting to use this going forward. And the fact when you log in…no password and instead have to monkey with codes being sent to your email or phone.
Worst app experience ever
03/03/2024

iowagrammargirl

I was forced to transition from Ticket Spicket to this Hometown app. I’m savvy but this is the worst app experience I have ever had. I go to Passes and have 9 passes that show up. All we actually should have is 3: one punch pass with maybe 2 punches left and 2 student passes. Click into any of the 9 and now it then lists 6 passes as options. Most just spin and do nothing if you click into them. Beyond frustrating. I am guessing so might be passed from past years? If so, WHY do they show up? And no way to contact anyone for assistance. This is just in the first 24 hours of use so I’m not looking forward to attempting to use this going forward. And the fact when you log in…no password and instead have to monkey with codes being sent to your email or phone.

Thank you for using the Hometown Fan app! Be sure to turn on your auto-update settings to ensure you always have the latest features as we continue to deliver enhancements and improve the app experience. In this release: • Don’t forget to sign in for a smoother experience - faster checkout and instant access to your tickets • General stability enhancements • Bug fixes

Version 4.12.0

2d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics