Screenshots

Description

Access your HomeTrust Bank accounts at home, on the road, or anywhere else with your iPhone or iPad. HomeTrust Mobile Banking app offers the services** found on HomeTrustBanking.com, including:

• Access your accounts
• Transfer funds
• View balances
• Pay your bills
• Deposit checks*
• Find a location

It’s all fast and secure. 

*Certain eligibility requirements apply. Deposits may not be available for immediate withdrawal. Please contact HomeTrust Bank's Customer Care Center at 800.627.1632 for details.
**Must be enrolled in Online Banking. Third party standard data and messaging rates may apply. Location permission is needed to find the nearest locations.

HomeTrust Bank
10 Woodfin Street
Asheville, NC 28801
800.627.1632
Member FDIC

What’s New

Version 21.1.30

We are continually releasing new updates to improve your mobile banking experience. Our newest release includes several user experience improvements as well as bug fixes and security enhancements. Please be sure to turn on automatic updates to make sure that your apps are always up to date.

Ratings and Reviews

4.8 out of 5
1.9K Ratings

1.9K Ratings

N8on2wheels ,

Get locked out at least once a month!

I have been locked out of my account routinely around once a month every single month for years now. I’m used to it. It’s just a part of life! Wake up and see if I can access my own money today! What’s this? Locked out again? And it’s a holiday weekend so I’m screwed for the next 3 days I can’t transfer money? FANTASTIC!!! I keep credit cards in all my vehicles now because I was stranded one time in a gas station at 1 am and had thousands of dollars in my account but could not get too it until the next business day. I had to spend the whole night locked in my car at a gas station and call the next day to get into my account. WORST BANKING APP EVER CREATED!

Developer Response ,

I'm sorry to hear that and I apologize for any frustration you have experienced. If you'd like to discuss the situation, please reach out to us at 800.627.1632 M-F 8:00 a.m. to 7:00 p.m. & Sat 9:00 a.m. to 3:00 p.m. and we can look into this for you to see if there's any way for us to assist. Thank you! -LR

lambnehr ,

You need a daily text notification

I would really appreciate it, as I believe other customers would, the ability to receive texts from your bank each time there is a transaction or deposit. I’ve had this at a previous bank and it is extremely helpful. It has helped me be aware instantly when there is an on authorized transaction.

Developer Response ,

We actually already do offer this feature - you can access it by logging in at htb.com, opening the "Settings" menu within your online banking profile, selecting "Security and Alerts", and then choosing "Alerts". From there you can create and customize both text and email alerts, including for incoming transactions or deposits. We also have a fraud text alert notification system, and if you're not already enrolled in that, you can do so over a brief phone call to the HomeTrust Bank Customer Care Center at (800) 627-1632, option 5 for debit cards. This system would send you a text message any time that a potentially fraudulent transaction is detected trying to come through your debit card. If you have any questions about these text alert systems, or if there's anything else we could do to help, please reach out to the Customer Care Center using the phone number above and a representative will be happy to help! The Customer Care Center can be reached Monday through Friday, 8am to 7pm, and Saturdays, 9am to 3pm, excluding bank holidays.

tiktik is so amazing ,

No network connection???

For the last week, my app has said that I didn’t have a network connection. I always have a network connection and I can never check my balances unless I go through Chrome or Safari. Will there be a fix for this? I have deleted the app and downloaded it a second time. This still did not work. If it wasn’t for this, I would give the app 5 stars! I can do everything I need to do through the app and it has worked great for the last 10 years, until now. Thank you!

Developer Response ,

We were experiencing a system outage at the time of your review with mobile banking and we apologize for the inconvenience. Service has been restored and you should be able to access your online banking profile. If you still have any trouble accessing your accounts, please call us at 800-627-1632!

App Privacy

The developer, HomeTrust Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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