HomeWAV (Home Web Access Visitation) is a, cost effective, and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the Inmate at the facility. Visitors who have fully registered and have been approved can log in using their chosen Username and Password. Once the Visitor is logged in they will see a list of Inmates they have added to their account. If the Visitor has purchased minutes for a specified Inmate this will allow them access to a video visit. Once the Inmate is logged on, the Visitor will see their name displayed with green text. The visit will begin if the call is accepted it allows the Visitor and the Inmate to have face to face conversation on their own time. For best results a headset is suggested.

What’s New

Version 1.2.5

- Bug fixes and performance improvements

Ratings and Reviews

2.7 out of 5
268 Ratings

268 Ratings

Amandag1001 ,


WHEN and IF you can actually get it to work it’s fine, but then there are other times(never just once or twice) where I feel like I spend more time on the phone with their customer support team than I do visiting with my boyfriend.... they will try to tell you the problems are due to poor internet connection, but I have perfect connection and strong signal when I’m online... so I know it’s not me... and then it crashes or keeps logging you out saying “session expired” and makes you log in over and over again. Or it just freezes and keeps counting down and takes your money... good thing they have phones at the jail.... guess I’ll be using their service from now on... never had any problems there. Geez. Get it together HomeWAV. It’s almost not worth it anymore. Not only do you charge .20 a minute, but you charge to load money on too and over half the time you can’t have an uninterrupted conversation with your loved one... but of course it’s never their fault THAT THEIR stuff doesn’t work.... yeah, okay... 🙄😐🤔

Side note... the people that say “HomeWAV is the greatest thing” and what an “amazing blessing” must have been paid to say that.... there’s a reason the app has such low ratings....

bebravebird ,

Bad, but often the only option

There has been a recent trend of jails getting rid of physical visitations entirely in favor of video ones using apps such as this. If you’re here downloading this app, you likely have no other choice to talk to your incarcerated loved one. As such, the company has the power to make their service as poorly functioning as they please, and they absolutely take advantage of that. Frequently dropped calls, expensive rates, overall taking advantage of people in a tragic situation. Horrific that they can get away with it.

usherpj ,

It’s not bad

I appreciate having the app to use to visit my son instead of going down to the local jail where visitation is only two days a week and you have to make an appointment and it takes 24 hours to get your appointment this way I can talk to him whenever I want yeah it freezes up sometimes yeah it does take my money but it doesn’t take me long to disconnect the call when it starts to freeze up then he can try to call me again and usually it will work just fine we can usually get a short video call in even with the freezing up but as long as I get to see my son‘s face and hear his voice even if it is freezing up I’m good with that for now yeah they have a few quirks to work out but I’m sure they will but I’m thankful for this app so I don’t have to deal with the stupid local jail


80.8 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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