Homzmart | Furniture shopping 4+

A question

So I recently downloaded your app and I would like to ask some questions first

1-do you accept Apple Pay on your app or do I pay you when the product is delivered?

2-if I request a product that requires help to be installed like a curtain or something will your worker install it for me?

Ответ разработчика ,

We have different payment methods:
Cash on delivery
Credit/Debit card
Vodafone Cash


Our installment options are:
Valu up to 60 months
- Sympl
- Suohoola - Premium Card - National Bank of Egypt up to 6 months without interest -CIB- aman


Regarding the installation of curtains, we only work on installing furniture, but for any product that needs hanging, you can seek the help of a technician to work on that.- ADIB Egypt

Decent products, very bad customer service

Had many things ordered some of which were delivered in perfect condition, other however have come with defects and once the order is accepted it’s yours to keep, their insurance policy is very vague and unreliable. The last order I made took 62 days to get completed, has not been delivered yet, when I reached out to customer service to speak to a manger I was told it takes 24 hours. Waited almost 60 hours and nobody reached out. Very bad customer service, poor delivery service and overall not a professional establishment as much as it is a platform to find the furniture you are looking for at a marked up price. Never dealing with them again.

Ответ разработчика ,

We apologize for this experience and we don't want this to be your experience at Homzmart, We are waiting for you to contact us through Facebook, Instagram, and our hotline on 15829 noting that our working hours are from 9 AM to 7 PM, or email: hello@homzmart.com To help you solve your problem.

Homzmart Team,

Good app

Some of the products you offer are not of the required quality🥲