Hopp: Get a Ride

Name: Hopp: Get a Ride
Rating: 4.5 (3054 reviews)
Author: BOLT TECHNOLOGY OU

여행

iPhone 전용

무료 · iPhone⁠용으로 디자인됨

3.1천개의 평가
연령

4+
세
카테고리

여행
개발자

BOLT TECHNOLOGY OU
언어

KA
+ 43개 언어
크기

327.3
MB

iPhone

Order comfortable, affordable rides with the Hopp ride-hailing app. Just open the app, set your destination, and request a ride to get where you need to go. Fast. EASY AND CONVENIENT RIDES To request a ride with the Hopp app, all you need to do is: 1. Set your destination 2. Pick a ride category 3. Request a ride 5. Leave a rating and pay A WIDE RANGE OF RIDE OPTIONS Select a ride that works for you, whether it's budget-friendly transportation or something a little extra. With Hopp, you can choose from a wide range of vehicles, from affordable rides to larger vehicles to premium cars for special nights out. EASY IN-APP PAYMENTS Hopp integrates seamlessly with popular payment methods to make paying for your rides easy. Pay for your ride in-app using debit, credit, or Apple Pay. RELIABLE DRIVERS AND 24/7 SUPPORT Hopp driver partners are carefully vetted and receive guidance to ensure safety and comfort on every ride. You can easily use the app to communicate with your driver, share your destination, and follow their progress. WHY PEOPLE RIDE WITH HOPP - Access to comfortable and affordable rides - Fast arrival times, day and night - Prices you can check before you order - Seamless in-app payments (credit/debit/Apple Pay) If you want to earn money as Hopp driver partner, sign up at gethopp.com/en-ca/driver/. Questions? Reach out to info@gethopp.com or visit gethopp.com/en-ca/.

평가 및 리뷰

4.5

5점 만점

3.1천개의 평가

Exhausted
4월 6일

Hooded monkeys
It was nice to have a shuttle so to speak back tot he car after a long day and a diatant view to the White House

개발자 답변
Hello, we're glad to hear that the service made your day a little easier, especially after a long one. It’s great to know you enjoyed the convenient ride back to your car and the distant view of the White House; moments like that make the experience memorable. We hope to welcome you again soon!💚
Exhausted
4월 6일

Hooded monkeys

It was nice to have a shuttle so to speak back tot he car after a long day and a diatant view to the White House
개발자 답변 5월 26일
Hello, we're glad to hear that the service made your day a little easier, especially after a long one. It’s great to know you enjoyed the convenient ride back to your car and the distant view of the White House; moments like that make the experience memorable. We hope to welcome you again soon!💚
HORRIBLE customer support
6월 6일

ED8IN
i downloaded the app because it said i could get my first ride for free but when i tried scanning the scooter it was wanting to charge me. when I talked to customer service it took over five hours for an actual human to respond and when they did they told me that I would get charged and they would send me the money back within 14 to 30 days depending on the bank and when I asked how much I would be charged exactly instead of answering my question, the person just said have a great day and when I tried sending it again to get a response. They just said have a great day again and ended the chat.

개발자 답변
Thank you for your feedback. We're sorry for the confusion around the first ride offer and the delay in support. Pre-authorisation charges are temporary and refunded based on your bank’s timeline. We’ll review this to improve clarity and response times.
HORRIBLE customer support
6월 6일

ED8IN

i downloaded the app because it said i could get my first ride for free but when i tried scanning the scooter it was wanting to charge me. when I talked to customer service it took over five hours for an actual human to respond and when they did they told me that I would get charged and they would send me the money back within 14 to 30 days depending on the bank and when I asked how much I would be charged exactly instead of answering my question, the person just said have a great day and when I tried sending it again to get a response. They just said have a great day again and ended the chat.
개발자 답변 6월 26일
Thank you for your feedback. We're sorry for the confusion around the first ride offer and the delay in support. Pre-authorisation charges are temporary and refunded based on your bank’s timeline. We’ll review this to improve clarity and response times.
Worst management & worst drivers
8월 17일

#broooo
NEVER USE THIS IF YOUR TRAVEL IS TIME SENSITIVE (30-60 min delay every time)With 60% off, prices are exactly same as uber’s prices. Drivers keep on cancelling the rides because they probably don’t get paid enough? Start booking 30-60 minutes prior to when you actually want to leave. I was trying to use it to go to the neighbouring city for a game. My team charges $20 to anyone who is late. I booked ahead of time via hopp and rides were getting accepted but cancelled by driver in every couple minutes. This went on for 20 minutes!! I ended up booking uber.

개발자 답변
Hi, thank you for sharing this detailed feedback. We understand how stressful it must have been to deal with repeated cancellations, especially before an important event. We value your input and will share it with the relevant teams as we work to improve our reliability and ensure a smoother experience in the future.
Worst management & worst drivers
8월 17일

#broooo

NEVER USE THIS IF YOUR TRAVEL IS TIME SENSITIVE (30-60 min delay every time)With 60% off, prices are exactly same as uber’s prices. Drivers keep on cancelling the rides because they probably don’t get paid enough? Start booking 30-60 minutes prior to when you actually want to leave. I was trying to use it to go to the neighbouring city for a game. My team charges $20 to anyone who is late. I booked ahead of time via hopp and rides were getting accepted but cancelled by driver in every couple minutes. This went on for 20 minutes!! I ended up booking uber.
개발자 답변 8월 19일
Hi, thank you for sharing this detailed feedback. We understand how stressful it must have been to deal with repeated cancellations, especially before an important event. We value your input and will share it with the relevant teams as we work to improve our reliability and ensure a smoother experience in the future.
Also Scammed by Hopp
8월 6일

Traveler228
Similarly to the May 11th review “Driver scammed me - Zero support from Hopp,” a driver on 7/30 refused to pick me up because he claimed my luggage wouldn’t fit in his empty trunk. The driver waited 7 minutes to cancel yet lied and said I wouldn’t be charged. When I contacted support, first they claimed I should have notified the driver that I had bags despite the pickup spot being at an airport. Then, support doubled down and claimed “the fee was applied correctly” despite having evidence the driver was parked at the airport afterwards. Apparently this is habitual with this company so avoid at ALL cost. I wish I was aware prior.

개발자 답변
Hi, thank you for taking the time to share your experience. We understand how frustrating and disappointing this must have been for you. Your feedback has been noted and shared with the relevant teams for review. We’re committed to improving our service, and should you choose to ride with us again, we truly hope it will be a much better experience.
Also Scammed by Hopp
8월 6일

Traveler228

Similarly to the May 11th review “Driver scammed me - Zero support from Hopp,” a driver on 7/30 refused to pick me up because he claimed my luggage wouldn’t fit in his empty trunk. The driver waited 7 minutes to cancel yet lied and said I wouldn’t be charged. When I contacted support, first they claimed I should have notified the driver that I had bags despite the pickup spot being at an airport. Then, support doubled down and claimed “the fee was applied correctly” despite having evidence the driver was parked at the airport afterwards. Apparently this is habitual with this company so avoid at ALL cost. I wish I was aware prior.
개발자 답변 8월 10일
Hi, thank you for taking the time to share your experience. We understand how frustrating and disappointing this must have been for you. Your feedback has been noted and shared with the relevant teams for review. We’re committed to improving our service, and should you choose to ride with us again, we truly hope it will be a much better experience.

Thanks for using Hopp! We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements. Enjoying Hopp? Please leave a rating! Your feedback helps us improve.

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