SAFETY IS OUR #1 PRIORITY
HopSkipDrive is the most caring, tech-enabled ride service for kids ages 6+. Today’s busy families depend on HopSkipDrive to get their children everywhere they need to go 7 days a week. Rides are provided by trusted CareDrivers who have at least 5 years of caregiving experience and pass a rigorous 15-point certification process––including fingerprinting, background checks, DMV checks, car inspections, in-person interviews and more.
HopSkipDrive has driven over 2.5 million safe miles––including 450,000 trips to school––and also drives kids to after school activities, dance and music lessons, athletic practices, enrichment classes, tutoring, dental appointments, and more.
BEFORE THE RIDE
HopSkipDrive is easy to use. Book a single ride, repeating rides, multi-stop rides, and carpools in the app or on the website. CareDrivers will provide the secret passcode you've selected as well as your child's date of birth for added security. Leave location-specific notes about pickup, like if your child needs to be signed out of school, or walked into their karate class. After you book, you’ll receive a photo and bio of your CareDriver so you and your child know exactly who will be picking them up.
DURING THE RIDE
You can track your child’s ride in real time with on the HopSkipDrive app. HopSkipDrive will send you text notifications, like when the CareDriver is on their way, and when your child has been picked up and dropped off safely.
BEHIND THE SCENES
Our U.S.-based Safe Rides Support team monitors every HopSkipDrive ride in real time, giving parents and caregivers greater peace of mind. Customer support is just a click away.
HopSkipDrive is currently available across Southern California––Ventura County, Los Angeles, Orange County, and San Diego––in the San Francisco Bay Area, Colorado and is coming to your city soon.
• Minor bug fixes
• Improvements to functionality
We're always updating our app to give you the best possible experience. Please send your feedback to email@example.com.
Ratings and Reviews
Love this service!
Like most parents I worry about letting my kids get into a car with someone I don't know. However, I was put in a tight situation last year and needed to figure something out. I'm a single mom and I can't be in 5 places at once. After much debate and reading reviews I decided I would try this service out. It has been amazing! I tell everyone about it now. I get an email prior to pickup with the person's information who will be picking my kids up, their car, and license plate. I then get a notifcation when they have arrived and I can follow their trip remotely in real time. It's a life savor. My kids always have felt safe and the drivers have been nothing but kind to them. I love that they have to tell my kids the word/phrase that we selected before getting into the car. This really helps with another level of safety!
My only complaint is, I can't tip. These people are amazing and get my kids safely to things and I want to be able to give them an extra "thank you" but it's not an option currently.
I will say, I have only used this for my older children - older than 10.
Can not complaint too much!
My daughter has been using this service for awhile and I can not complaints too much. The only thing I can say that need improvement is the communication with the driver. I had a situation when I couldn’t communicate with the driver because she was in the incorrect area. It fortunately worked out but when I called and texted I got no answer. I do understand the long exhausting wait for drivers because they’re short due to Covid. I hope that will improve more. Other than that, we truly love this service and I would recommend it to anyone.
Astonishingly bad service
There is zero support for customers and drivers alike. My son’s ride was an hour late today because the service dropped his ride as she was en route to get him, and sent her in the opposite direction for another student. This is our eighth day using the service and I’ve had to email or call for support five times. I have not been able to talk to anybody, and only get emails saying someone will reach out to me soon. But they don’t.
They left him at school without telling me the driver had broken down last week. I had to leave work early to get him, an hour after he was supposed to have left. This is a nuisance for staff, myself, and my disabled son.
Please fix your significant communication issues! Please fix your app! We have to know where our children are!!!! We have to be able to work! Your drivers deserve better treatment, too!
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- HopSkipDrive Inc
- 80.6 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © HopSkipDrive, Inc 2021