UZURV Drive 4+

I have been driving for UZURV for around 4 or 5 years. The parents are appreciative and the pay is decent. My gripes: You can no longer get paid more than twice a week. The pay out is 3-4 days when you cash out and no INSTANT PAY OUT option. They have an update almost every month now and the one basic thing they still haven’t fixed: SCREEN REFRESH. Sometimes I have to select an expired ride just to get the screen to update. Very frustrating when your trying to get an ON DEMAND ride but it has already been accepted.

First - thank you for your years of service to the riders, we're sure they appreciate what you've been able to provide them. We see all of this constructive feedback and it influences our development updates. If you haven't already reached out about screen refresh, please contact support through the app or by emailing support@uzurv.com

Been driving a little over a year n loved the company and UZURV support. I dropped off pax n received a phone call this morning asking if I had seen email regarding random drug screen. I only check my email about once a week n checked it this morning so No, haven’t seen it n won’t till next week. Anyhow they called n wanted me to immediately go get drug tested. I explained I have an appt with dealership and sent them the reminder from dealership to prove I wasn’t lying. I’m getting recall items taken care of. I also have a vibration n (at dealership now)need that fixed. So with their prices I’m going somewhere else after this to have rotors turned. But UZURV wants me to immediately go n get tested from dealership. No such thing as immediately. Hello Fresh boxes are out so I need to work when I can. After UZURV updated app n changed staff available rides aren’t as plentiful in my area anymore. The money I’m making now from UZURV I can make just by getting my car wrapped (which UZURV doesn’t allow) or by trading for a pickup truck delivering larger items with no interruptions to my life. Might just be time to say goodbye to UZURV.

Thank you for detailing a very important aspect of driving with UZURV - in order to be FTA compliant, our random drug and alcohol testing complies with federal guidelines, which include requirements for drivers to get the screening done immediately once selected. There is very little to no flexibility in these rules. We thank you for your time providing safe and reliable service to UZURV riders.

UZURV is an absolutely dreadful platform for drivers, and I can't emphasize enough how terrible their payment structure is. It's mind-boggling how they've recently slashed ride pay in half just to bolster their own profits, leaving drivers in the dust. This sort of exploitation seems to be an unfortunate trend among gig companies – hire a large workforce, then cut their pay when it's convenient for the company.

Adding insult to injury, UZURV expects drivers to provide services that are far beyond the scope of a typical ride-hailing platform. They want you to transport wheelchairs, assist passengers with bags, and even walk people to your car and open doors – all while compensating you at rates comparable to Uber, which is already notorious for low pay.

Furthermore, the requirement to pass drug tests and breathalyzers is an intrusive and unnecessary intrusion into drivers' personal lives. It's clear that UZURV's priorities lie in maximizing their own profits at the expense of their hard-working drivers. Take, for instance, a $40 ride that translates into a measly $15 payment for the driver – that's just highway robbery in the gig economy. Avoid UZURV like the plague if you value fair compensation and respect for your efforts as a driver.

We appreciate the details and updates you provide in this review. This is especially true for your mentioning of the drug and alcohol tests. Because we provide rides for ADA paratransit programs, and in order to provide the highest level of care for people with disabilities and older adults we have a full schedule of drug and alcohol screenings. For any other drivers considering this network - this an important aspect for UZURV and for our Americans with Disability Act transportation programs - we must be fully Federal Transit Agency (FTA) compliant.

We understand there is plenty of competition for drivers and know that we must be competitive so that there are drivers on the platform providing rides. We work very hard to make sure drivers can be successful. We hope you continue with us - and of course, we'll be here should you leave and then choose to return.