Ratings and Reviews
Unreliable delivery, search function barely works
I have tried Uber Eats, Door Dash and Hungry Panda. I have used these apps for more than 100 times so I have a good sense how they compare.
Hungry Panda of all three, with its Chinese specialty, has the worst search functionality - it cannot even search by cuisine; overall very limited choices of filters or search attributes.
However what bothers me most is Hungry Panda’s inability to tell me where the food is, or when it would arrive. Of one of my orders, I was first told that the food would arrive in 25 minutes (how great), then changed to 45 minutes; at 45 minutes mark I got a message that said it was delivered (of course, it was not). I called the carrier; he had no clue. I then called customer service who said the driver was reassigned because of bad traffic... well, all this time my order was shown as completed. In the end my order arrived in 1 hour 20 minutes with the food soggy after more than 1 hour in waiting and transit.
Of all this time, I was not able to track either the food or carrier (no real time location). I found that a big logistic problem. While Uber Eats and Door Dash were not perfect either (I’d rate them 3 stars), you at least have an accurate idea where your food is... this is not acceptable for food delivery.
terrible delivery app I never met
This is really terrible delivery service, first app told me it only need 20 min, but it still didn’t delivery after 1 hours, I asked the customer service, they told me my food has some problems, then I wait for 2 hour get my food. Also it charges customer 3% credit fee I never seen before. It is illegally!
Delayed 4 hours and the worst service I have ever seen
- HUNGRYPANDA LTD
- 64.8 MB
- Food & Drink
Requires iOS 8.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPod touch (6th generation), and iPod touch (7th generation).
English, Dutch, French, German, Italian, Japanese, Simplified Chinese, Spanish
- Age Rating
- Rated 4+
- © 2016 HungryPanda LTD Inc.
With Family Sharing set up, up to six family members can use this app.