iPhone Screenshots

Description

【产品特色】
HungryPanda熊猫外卖海外中餐中超外卖平台。海外留学生优选品牌,2019年下载量突破百万。为你提供英国,美国,法国,意大利,新西兰,澳大利亚,加拿大,纽约,伦敦,巴黎,多伦多,墨尔本,悉尼,奥克兰,米兰等全球7个国家多个重点城市的中餐中超外卖送餐服务。

流畅的手机APP操作体验,熟悉的全中文点餐界面,安全便捷的在线支付方式,快速专业的配送服务以及24小时在线的客服售后团队!还有超多福利优惠,各类套餐折扣,全城外卖红包雨!超实惠,超划算,超便捷!掌上一键下单,让你在异国他乡尽享家的味道!不出门,不下厨,即可享受全球各地特色美食外卖!

HungryPanda熊猫外卖覆盖当地90%以上的餐馆和亚洲超市,川菜,粤菜,东北菜,日料,韩餐应有尽有。生鲜,蔬菜,奶茶,炸鸡,烧烤,火锅,螺蛳粉,水煮鱼想吃就吃!寒冷,雨雪天,宵夜不想出门?动动手指,下单到家,最快30分钟即可享用美食。还在等什么,马上下载HungryPanda熊猫外卖APP,享受最好的海外中餐外卖订餐服务。

【功能介绍】
尽享美味,覆盖当地90%的餐馆
中超外卖,一键下单中超搬回家
操作流畅,手机APP下单快速便捷
售后团队,专业客服随时为您沟通
在线支付,便捷支付支持多种渠道
超多红包,海量红包优惠惊喜享不停

【联系我们】
商家入驻,司机招聘:
请发送邮箱到support@hungrypanda.co

What’s New

Version 2.8.2

本次更新:
1、dark模式下的UI调整;
2、订单流程、小费等的细节调整;
3、其他细节优化;

Ratings and Reviews

4.5 out of 5
4.8K Ratings

4.8K Ratings

lyl026 ,

Bad operations

Hungry Panda has great access to Chinese restaurants, which users do appreciate, but its service is really bad.

The first time I used it, I had to call the restaurant to confirm if my order would be accepted, as it was pending in the app for more than 20 mins.

The second time I used it, the delivery guys was 3.7km away from my address, but suddenly the status was changed to “order delivered”. I called the delivery guy twice but no answer. I messaged Hungry Panda more than five times, but no reply. I had to ask my credit card company to dispute the transaction...

Understand that things are in chaos during covi-19, but there are companies doing it well. For example, RicePo: When the item I ordered was out of stock, the restaurant called me and asked whether I’d like to switch to another one or just cancel this item. Not even until I finished talking to them, the customer support called me asking me if the issue has been solved successfully and if I need any other help. Such a big difference!!

I would recommend RicePo more! Btw, I’m not anyone paid by RicePo, but a real user. I’m posting here to let other users know the real experience. In addition, I hope to hear from Hungry Panda, as I still haven’t heard back from anyone after asking your customer representative five times...

redgnil ,

Bad user experience, terrible customer service

I made an order on the app in the evening. The app told me my order will arrive in one hour. I waited for two hours and the order didn’t arrive. I called customer service but their line is always busy.
I managed to have real time chat with customer support in the app. They told me that particular store I ordered from has a policy that order made after 5pm will be delivered the next day. But that policy is written no where in my order. In the app it is still showing that I will receive my order in the same day. Apparently this “policy” is written in a very non obvious place of that store in the app. But again, in my order window it is showing my order will be picked up and delivered in the same day I ordered it.
So I asked for a refund. And they refuse. I asked them when will I receive my order the next day so that I can be ready? They have no idea. So how do I plan my day tomorrow? Stay home all day to wait for food i wanted the day before?!? Do I need to wake up at 6am to take my food so they don’t won’t be left outside my house all day?

XxxxxxxxHL ,

DO NOT ORDER FROM THIS APP!

我通过熊猫点了刘铜锣烧烤,备注清晰的说明了一些食物不加辣。送过来之后发现所有的食物都加了辣,于是给熊猫打电话要求A不加辣的食物退款,或者B,30分钟之内再送一次。之后刘铜锣的人和熊猫分别打电话给我,确认可以重做,45分钟送到,但反复要求我退还之前的食物!疫情期间,退还食物,我无语啊。而且我已经说了食物盒已经打开了(打开才看到有辣的)。熊猫的人反复说这是常规操作!常规操作!所以,你在这个平台点的食物有可能是别人退回去的,当然也有可能不是。但平台上的餐厅和配送员是一定接触过客户退回去的食物的。他们也从没问过我的健康情况。呵呵。

I ordered from this app and listed my requirements of not adding spices to some items, very clearly! Food was delivered 1.5 hours later, full of spicy sauce! So I called and asked for one of the two things - refund of the items I listed or redeliver within 30 mins. The restaurant said they could redeliver in 45 mins, and ask me to return the items that are not supposed to be spicy. SERIOUSLY? During pandemic, a restaurant is asking unknown customer to return food. Later the customer rep from Panda called me and said again that I need to return the food and said it’s their common practice. Common practice to return food back to restaurant. I told them I already opened the box and that’s how I can tell it’s full of spicy sauce. And yet, they still ask for the return of food. I lost all my trust in their service. If you are concerned about your health, stay away from this service.

Information

Seller
HUNGRYPANDA LTD
Size
165.2 MB
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad (6th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular, iPod touch (6th generation), and iPod touch (7th generation).

Languages

English, Simplified Chinese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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