Hunt Resident App 4+

Sometimes it is hard to find the right option. For example, kitchen cabinets are under the structural category, and took me a while to figure that out. Would be nice to have an “I’m not sure” category so we can still put in work order and allow a maintenance person file it to the right category.

This app needs some work. When submitting maintenance requests I have no option of submitting something other than what is hard coded. It really needs to have an “other” subcategory for every category. Additionally, when selecting a priority or category, if you accidentally move your finger the slightest bit down when clicking the small button to dismiss the pop up, the entire request is cancelled and all your typing is gone. It is not linked with other Hunt systems so I can see all requests, even those submitted in the office. As military, my balance always reflects my current rate so i never know if Hunt truly got paid. (Spoiler alert…those type of things happens in our pay system). The office staff dont take advantage of the announcements and instead use Facebook. What’s the point of it in the app…plus I don’t use FB so never know what is going on. Same goes with events. Overall this just seems like a way to submit maintenance issues and could easily be replaced with a website.

When you try to submit a work order it requires you to pick a subcategory and the list is very short and when you try to search for something as simple as a sink, bathroom, bathtub or anything to do with a bathroom nothing comes up. So you end up just choosing something random so the work order can finally be submitted. Also it will say error when you try to submit the request and when you back out to resubmit another one it will show you’ve submitted multiple work orders for the same reason. I would rather call to place a work order than use the app.