Huntington Mobile 4+

Glad this is my bank.

Wasn’t sure what to think when our previous bank branch was bought by Huntington Bank since I hadn’t heard of them before then. I’m so glad I became a Huntington customer for a variety of reasons. They offer a 24 hour grace period if you overdraw on an account when you have money in another Huntington account to cover it, I have a checking account that draws interest, they’ll reverse fees on up to 5 uses of an Huntington ATM card outside their network per month. Their online banking system is user friendly and solid and their iPhone application is about as good as it gets. The application allows you to customize notification alerts and makes performing virtually all common bank transactions super easy including check deposits, account transfers (even between Huntington Bank and an outside bank) and even allows facial recognition to log in if you wish. The people I’ve spoken face-to-face to in the local branch are always friendly and helpful. There have been times I incurred a fee that I deserved and I haven’t questioned the few times that has happened. However the fees I had reasonable need to question were reversed without having to jump through hoops to do so. In short, they treat you like a customer and like a family member or friend.

They are continually improving their service, their phone application and their online experience. I can’t recommend them enough.

Developer Response ,

Thank you for the kind words. We’re glad you like the Huntington Mobile app.

Learning Curve not too Bad!

Now that it’s been nearly a week with multiple uses daily, I’m over the initial shock, and I really am enjoying the format of the new app. It was difficult at first, because I’m always in a hurry, it seems, when I do online banking. I was a surprised by the changes at first, so had to login a few times before I became familiar with the formats. I have several accounts with children and grandchildren, which means I’m checking balances and moving small amounts of money frequently, in addition to our larger accounts. I do appreciate the new app now. I did notice today, however, because my grandson was with me and reading his message from you aloud, that I did not receive an important message that all
Banking must be done at drive through. That would have been good to let me know. I looked all through app to locate said message in my accounts, but it’s not there. You may want to fix that one! Thank you for your continuing efforts to improve banking with Huntington. I live mostly in FL now, but still bank with Huntington.

Standby Cash

Standby Cash is a JOKE. They will let you withdraw freely the first few times, giving you the illusion it's a legit line of credit that can be used as a cushion for when times are tough. Then all of a sudden the restrictions - which are NOT disclosed at the time of applying for Standby Cash - start kicking in - first you can't make any more withdrawals until you pay your Standby Cash balance in full. Then, you have to have over a $0 balance in your main checking account. THEN, once you get over that $0 balance - THEN you STILL have to have a $200 balance to even withdraw the cash?! Like what is the point?! I thought the whole point of Standby Cash was to be a cushion of extra funds if times are tight and you need extra money. WHAT is the point of having a credit line that you can barely ever even access the funds - and at the exact time you NEED to use the funds for a financial emergency, they won't let you because get this - YOU DON'T HAVE ENOUGH FUNDS IN YOUR MAIN ACCOUNT. How backwards and against the point is that?!?! Yet more Huntington friggery that ends up inconveniencing the customer and COSTING you more money in the long run. I'm not sure why I even still have an account with this bank to be honest! I've never seen such backwards banking in my life. Such a disappointment!

Developer Response ,

We apologize for the inconvenience. Let’s get to the bottom of this. Please send us an email at mobile.developer.ios@huntington.com with more information about this issue. Thanks for using the Huntington Mobile app.