i-Flame 4+

t2Fi

    • 2.6 • 16 Ratings
    • Free

Screenshots

Description

Now you can control your fireplace with your smart devices.

The newly designed i-Flame app works with Proflame 1 and 2 models and you can even retrofit your current fireplace with a smart remote control.

Features include, multiple smart device control. Turn on and off your fireplace from anywhere around the world.*

What’s New

Version 2.9.13

Bug Fixes
UI Enhancements

Ratings and Reviews

2.6 out of 5
16 Ratings

16 Ratings

Noel Clackum ,

No email confirmation

Downloaded app and tried to enter a username and email address. It’s says it sent me a confirmation email to verify me and I never received it. Did this with two email addresses and neither received confirmation. I checked junk and spam folder but nothing their either. I want this to work and give a good review but if I can’t get in to the app then how can I review or use it?

Update:
Was told to update app and phone which are complete and still get no confirmation email to verify my account. Please contact me to remedy.

Developer Response ,

Noel, update the app to 2.9.7 and be sure your phone is updated to 15.3. We will call you and help walk through set up.

Annma1983 ,

App does not work

I can’t set up an account in the app as it does not send a confirmation number. The whole point to purchasing this was so we could control the fireplace via Alexa, but without being able to connect thru the app there is no use for this whatsoever. I also emailed the companies support contact and have not received any response yet. Can you please provide support to this app, so we can change our reviews of this product ?

Following back up on this, I have updated the app and still cannot create an account. I also called the support line and nobody has ever answered. We still have yet to use this as intended. Can you fix the bug with the app or provide other instructions for connecting alexa to our flame tec.

Developer Response ,

Sorry you are having troubles. We looked but do not find an email from you. Please update the app to 2.9.7 and your phone to 15.3. Feel free to call at (844) 352-6383 and we will gladly help.
Thanks.

Kermicita ,

Difficult to use

First thing to note is that the app is push only. It does not know what the current settings are on the connected remote. It is also very slow to react. Setting the temperature sends a sequence that moves the temp by one degree till it maxes out and then backs it off, which takes time.

Also can’t get the app to stay open to connect the wifi hub. Haven’t been able to use it yet because the app crashes during setup.

Developer Response ,

Glad to help. Update the app to 2.9.7 and your phone to 15.3. Then try again. If you still have troubles send an email to support@flame-tec.com with a number or email to reach you. Thanks

App Privacy

The developer, t2Fi, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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