ICCU Mobile Banking 4+

**Updated**. There was a monthly deposit limit on my account that I did not know about. They have increased it and it should work from now on. I hope it does, so far so good.

I am at the end of my rope with Mobile Deposit. I own 2 small businesses and have 6 accounts at ICCU. Mobile Deposit doesn’t work about 1/2 the time and I have to drive to the bank. I deposit about 5 checks a day. Why should I have to drive to the bank to do it? I have uninstalled and reinstalled. Logged in and logged out. Called so many times I cannot count. I am about ready to switch banks to a bank with reliable mobile deposit app. I cannot call support every time it is broken and sit on hold for 15 minutes just to be told to login and log out or to try to deposit into a different account. That is not acceptable. My Iphone is less than a year old and keeps the apps up-to-date.

I am super frustrated.

Thank you for this review and feedback! We appreciate you sharing this experience, and we're glad we were able to increase that limit for you.

Excellent professional interest from each and every individual I have ever worked with at ICCU, no matter which Branch! No matter what time of day! No matter how difficult or simple what I need to take care of! The occasional: “sorry for the inconvenience” while you work on things in the middle of the night, is no problem because I know that very soon everything will be available on line. It’s so simple to transfer from one account to another, or to use the ATM’s. Things have been very difficult for us over the past year and so many things have been so changeable and unpredictable, but our relationship with ICCU and all of your help has brought calm and peace of mind that I have depended on. Without Our Great GOD and ICCU, I most certainly would have been sunk many times. Thank You All for your guidance and help😌

Thank you for your feedback! We love our members!

This is the best app for mobile banking. I love how I can see what I have transfer money all at my fingertips instantly. I live in Idaho and California so I have a bank there and let me tell you I hated there mobile app and card control. The app for the bank isn’t convenient and there card control is a joke. They don’t let me control the amount I can take out per month or transaction. They have a set amount of 500 and they don’t have features like if your out of the state or one live or ATM purchase or anything like that I’ve gone in and no one at the bank knows really how to help me with it . So I have stopped using it and am only using your bank and app I just can’t trust the bank there. Thank you for the best app and banking tool there is !

Thank you so much for this review. We're glad to hear this!