WorkWave Route Manager

Name: WorkWave Route Manager
Rating: 4.4 (1221 reviews)
Author: WorkWave LLC

Productivity

Free

1.2K Ratings
Ages

4+
Years
Category

Productivity
Developer

WorkWave LLC
Language

EN
+ 8 More
Size

106.2
MB

Built for your drivers, the WorkWave™ Route Manager Mobile application is an extension of our WorkWave™ Route Manager product WorkWave™ Route Manager builds optimal route plans that reduce planning time, drive time, mileage and costs while increasing capacity. Now you can easily improve response time by replanning routes in real-time and connect your operations to your drivers with the mobile app. With the easy-to-use route planning and scheduling tool, multi-vehicle routes can be created in seconds in full compliance with a variety of constraints. With your WorkWave Route Manager subscription you can: - Automate optimized route plans - Commit to narrow time windows - Schedule last minute orders - Load vehicles to capacity - Plan in real-time with WorkWave Route Manager 360 - Route simulations to plan for growth - Dispatch route plans to drivers mobile devices Here’s what you can expect with our Route Manager 360 solution: Driver Mobile App o Real-Time Routes o Check-in and check-out of stops o Sync with other navigation app and get turn-by-turn directions to the next stop o Delivery Status (Completed or Rescheduled) o Delivery Validation (NEW Barcode Scanning) o Proof of Delivery (Signature, Photo, Notes and Voice Recording) Driver Mobile GPS Tracking o GPS Tracking o Driver Breadcrumbs o Live ETA Customer Notification Capability o Live ETA Tracking Link o Email Messaging o SMS Messaging (Coming Soon) Typical productivity improvements for businesses include: - 20% reduction in drive time - 30% reduction in mileage - 25% reduction in overall costs - 22% increase in capacity Disclaimer: continued use of GPS running in the background can dramatically decrease battery life. Visit workwave.com/route-manager today to schedule your demo or call 800-835-9817 to get started!

Ratings & Reviews

4.4

out of 5

1.2K Ratings

Ok, except the map link
03/12/2021

RS Pow
The app is mostly fine, but when I click the button to go to map the next stop, the location gets translated to gps coordinates, which apparently aren’t precise enough to get the right address many times, so then my maps tell me to go to the wrong address or I have to manually type in the correct address, which kind of defeats the purpose

Developer Response
Thanks for your helpful feedback, we will be sure to pass it along to our team.
Ok, except the map link
03/12/2021

RS Pow

The app is mostly fine, but when I click the button to go to map the next stop, the location gets translated to gps coordinates, which apparently aren’t precise enough to get the right address many times, so then my maps tell me to go to the wrong address or I have to manually type in the correct address, which kind of defeats the purpose
Developer Response 03/19/2021
Thanks for your helpful feedback, we will be sure to pass it along to our team.
A few tweaks would make it great
09/28/2019

Bdjsowpsjzbs
After two months driving with it I feel it’s a pretty well-designed app. Two additions would make it great:1- Create a place where delivery instructions can be attached to the client. Things like where customers prefer their packages delivered. Or, gate codes for gated communities so we don’t have to unearth them every time. 2- When the customer isn’t home we send a standard text to the client. A few keystrokes could be saved if there was an option to send a preprogrammed text with with one push of the button instead of going through the menu and copying and pasting each time. I know, it’s a finicky request, but those little inefficiencies add up over a day. Also, the interface needs one small change: on the signature page the delete button is exactly where clients intuitively expect the enter button to be. 90% of the time they hit delete before they realize what they are doing. Luckily you allowed us to back out of it. But it would be better if that button were the save button instead. Otherwise, it’s wonderful. 🙂

Developer Response
Hello and thanks for the 5 star review! This feedback is very helpful, and we will be passing along to our team to take into consideration.
A few tweaks would make it great
09/28/2019

Bdjsowpsjzbs

After two months driving with it I feel it’s a pretty well-designed app. Two additions would make it great:1- Create a place where delivery instructions can be attached to the client. Things like where customers prefer their packages delivered. Or, gate codes for gated communities so we don’t have to unearth them every time. 2- When the customer isn’t home we send a standard text to the client. A few keystrokes could be saved if there was an option to send a preprogrammed text with with one push of the button instead of going through the menu and copying and pasting each time. I know, it’s a finicky request, but those little inefficiencies add up over a day. Also, the interface needs one small change: on the signature page the delete button is exactly where clients intuitively expect the enter button to be. 90% of the time they hit delete before they realize what they are doing. Luckily you allowed us to back out of it. But it would be better if that button were the save button instead. Otherwise, it’s wonderful. 🙂
Developer Response 10/04/2019
Hello and thanks for the 5 star review! This feedback is very helpful, and we will be passing along to our team to take into consideration.
Finger slip
05/01/2024

Slyfox7
This app is ok but since using it for a about 2 months now I believe the “start route/end route” should not be anywhere near the bottom of the screen. It is really simple to hit that while using the iPhone and needing to swipe up to change between apps when in a hurry. Or when not in a hurry. It just happens. And it happens too many times. I know it gives you another option to close out your route and agreeing to a time, but to deal with that even 5 times a day is too many times. A top location or even a drop down top location would be better for something like this.

Developer Response
Thank you for your feedback. We have passed along your comments. We encourage you to contact our Support line for any immediate troubleshooting: 800-762-0301. Thank you!
Finger slip
05/01/2024

Slyfox7

This app is ok but since using it for a about 2 months now I believe the “start route/end route” should not be anywhere near the bottom of the screen. It is really simple to hit that while using the iPhone and needing to swipe up to change between apps when in a hurry. Or when not in a hurry. It just happens. And it happens too many times. I know it gives you another option to close out your route and agreeing to a time, but to deal with that even 5 times a day is too many times. A top location or even a drop down top location would be better for something like this.
Developer Response 05/13/2024
Thank you for your feedback. We have passed along your comments. We encourage you to contact our Support line for any immediate troubleshooting: 800-762-0301. Thank you!
Cannot rely on Coordinates from the app or correct time
12/13/2022

shiny baubles
This app will dump you in the middle of a school, constantly brings up the incorrect gps coordinates, needs to be double checked and searched in whatever map app you use and to kick it off, any time over 10 minutes is 5 minutes off and anything over 20 minutes is 15-20 off. It never pulls the right gps information any more and no longer updates the correct times. It’s never been good but now it’s straight bad. This app is missing off roughly 3 hours of time per shift of 8 hrs or more.
Cannot rely on Coordinates from the app or correct time
12/13/2022

shiny baubles

This app will dump you in the middle of a school, constantly brings up the incorrect gps coordinates, needs to be double checked and searched in whatever map app you use and to kick it off, any time over 10 minutes is 5 minutes off and anything over 20 minutes is 15-20 off. It never pulls the right gps information any more and no longer updates the correct times. It’s never been good but now it’s straight bad. This app is missing off roughly 3 hours of time per shift of 8 hrs or more.

• Minor bug fixes • Technical improvements to provide a smoother experience

Version 1.11.5

Jan 19

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics