Screenshots

Description

The Ministry of National Guard Health Affairs introduces the Patient Care mobile application that provides patients easy access to their medical information at any time and place. Patients can access their medical records, book appointments, check their visits history, examine their test results, view their medication information and conveniently request medication refills. In addition to many other services.
Patients can also track their health, exercises, weight, blood sugar and pressure from the “My Health” screen.

What’s New

Version 3.6.0

This release contains general bug fixes and UI enhancements

Ratings and Reviews

2.9 out of 5
255 Ratings

255 Ratings

Donna nano ,

Complain

I have been having difficulty to access the app. to check lab tests and appointments. It has been un functional for more than five months now ! It shows ( under repair ) every time I try to open it !
Thank you

Developer Response ,

Dear Patient

We are sorry for the difficulties you are facing. Please call our Patient Relations Hotline 0118010299 or contact us through MNGHACare\ Suggestion and complains:

Have a great day.

iArwai ,

Few points to think about:

- How come the employer patient in the central region can’t book dentist appointment yet it’s allowed for his/her dependents/family to book appointment for themselves!
- Why there’s no Face/Finger print option for signing in instead of waiting for the verification number to be sent to the phone; sometimes it doesn’t come in on time or doesn’t come in at all! This method of user login verification is old fashioned and not user friendly by any means!
- Why there’s no option for sending a refill request to Drs for controlled medications! Instead of people traveling to the city where they get treatment every month it’s daunting!
- Why there’s no notification for the results when diagnostic test is done whether it was a lab/radiology..etc tests?!
- why when trying to get the date for each medication when it’s filled, it only displays when it was LAST prescribed! What if i wanted to know date for each time a medication was prescribed; that can’t be achieved when choosing the day then it lists the medications prescribed that day because when you go for a specific day it lists medications but then under the medication it displays the last time it was prescribed! That doesn’t make any sense and is annoying to be honest!
- Any chance of creating controlled medications refills requests (Pain Management clinic or Psychiatry Clinic, e.g.) to be sent electronically to drs then dr prescribe it into the system then it get refilled by pharmacy shipped by NGHA to another NGHA Hospital in the city where patients w/ chronic conditions live and the patient ID verification for controlled medications disposed takes place in this NGHA hospital in the patients city! It would be of great help to those w/ ailing chronic conditions to save ‘em time/money/energy to travel to the hospital where patient has their meds at every month!!

Developer Response ,

Dear,
Thank you for contacting us. Your suggestion is under our concern and we will inform you the possibility of implementing the service.


Have a great day.

toni montana ,

تطبيق سيء جدا في عمليه تسجيل الدخول

يحتاج الى تعديل والله عيب شركات الاتصالات والبنوك عندها تطبيقات اسرع وافضل بكثير، كلمت المرور في عمليت تسجيل الدخول لا تصل في الوقت المحدد من التطبيق ورسائل تعذر كثيرة.

Developer Response ,

عزيزي المراجع/ عزيزتي المراجعة

نأسف لما تواجهه من صعوبات. نرجو الاتصال على الخط الساخن لعلاقات المرضى 0118010299 لمساعدتك في حل مشكلتك.

او مراسلتنا من خلال الشكاوي والاقتراحات عبر التطبيق

مع تمنياتنا لكم بدوام الصحة والعافية.

App Privacy

The developer, National Guard Health Affairs(NGHA), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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