SanDisk iXpand™ Drive 4+

The ONLY viable option for iOS.

I’ve been using this app for a little over 1 1/2 YEARS, and so far, it has almost NEVER let me down. Like.. never, ever. The functionality of this app is GREAT! You can transfer hundreds of photos or videos to the drive via your iPhone/iPad, and it’ll do it’s job FANTASTICALLY. It also works VERY well with Windows and other PCs. All you have to do is insert it’s USB end into your computer, and you can move videos or photos onto your PC. Or, if you have a hard drive and you wanna move stuff onto there from the drive, you can do that too!
My ONLY minor gripe with this, is that if you try to move a video that’s larger than like… 5GB, it’ll not put it on the device regardless of the free space you have on the device. And also, this app REALLY needs the ability to save your location for the videos/photos you put on it. That would be GREAT.
Other than that though, PERFECT app. Good job Sandisk.

New Update Keeps Crashing

Update : This new update has fixed my problem!!! Thank You!!!!

I love this app!!! But since the newest update it keeps crashing when you try to transfer a file into PowerPoint. This app honestly has helped me so much for the year that I have had it. I wish i didn’t have to give it a bad review right now but with me being so reliant on this app to do my work I really had to get in touch some way and this was they only way I knew. So please whoever fixes these things please fix the bug I cant do my work and it really stinks. P.S. (I will delete or edit this review if an update fixes the problem)

In response to this complaint, I was told to make sure that my iPad was updated to the version 13.7 and it is. If that wasn’t the case then I was told to uninstall and reinstall the app to see if that worked (It didn't). If neither of these worked I was told to contact SanDisk support and I did. The person was very helpful and gave me some possible solutions as to what probably needed to be done to fix the issue. But neither of the possible solutions worked and my chat was disconnected after the solutions were given. So I am still no where closer to getting this fixed and still think that the app has a problem as I wasn’t having any issues until this last update. (My 1 Star will have to stay for know sorry)

Developer Response ,

Hi BB119,
We tested the “share” option for pptx files on iXpand Drive app (5.3.3) and iOS 13.7 and the files can be opened and shared with other apps without crashing. Please make sure that you have updated your phone to the latest iOS version 13.7 and also try uninstalling and reinstalling the iXpand Drive app to see if that would resolve the issue. If you are still seeing similar issues, please contact our support team at www.sandisk.com/support and we will be glad to assist you. Thank you, SanDisk® Support.

Very Glitchy Recently

This app used to be amazing.... until it wasn't anymore. On the newer IOS versions, it has become so glitchy, constantly saying that the USB drive is not found and that I need to reconnect... sometimes I just close and reopen the app and it is fine, sometimes I have to restart my phone entirely. I used to be able to go to the photos app, and click on pictures and videos, click on share and then upload to my USB drive that way, but now it just says "drive not found, reattach" when I try to do that, even when I can open the app separately just fine. On another note, this has always been the case... when I want to upload media through the app, there is nothing indicating whether a media file is a video or a photo... which is really frustrating when I am trying to back up only videos, or specific videos; normally I'd use the length of the video to find specific ones, but I can't do that here either. I'm very disappointed, because I love SanDisk. But I guess they stopped caring about this set of products, and providing routine support and updates. And besides the note in the second paragraph, the app used to work very well. And the drive itself was and still is very amazing... but considering it needs the app to work, the app is kind of ruining it.