I’ve used this banking app for a couple years and I love it. I read that someone was unable to use the mobile deposit app—well I’ve used it twice this week, so it definitely works. You can use biometrics to log in, which is convenient. I just wish they had a way to raise your spending limit on this app—they always bump mine to $300 and it’s frustrating when I’m at places like IKEA and I can’t buy a bed because it’s over my daily limit and I can’t call support because apparently they work the same hours as the actual bankers... so I have to wait until Monday to buy the bed (or many other items that have been over $300). But the app is great!

Two issues for the mobile deposit process. 1) When taking the picture, you should activate the flash. Wells Fargo’s app does that. Without it, it is so difficult not to get shadows of your hand(s) holding the phone over the check. The result is the check images look very unprofessional to any customers who view them. Please fix this. Seems easy. 2) the app suddenly logs out after about 10-15 minutes. I haven’t timed it exactly. The problem with it, is if I’ve just clicked the final submit button on a check deposit, and the app cuts back to the log screen, I don’t know if that check has been deposited. I have to wait a day or so to check if it has been. There’s no way of seeing deposits that you’ve just initiated today. Solution: warn me that I’m going to be logged out. I’ll log out and log back in. Thanks.

The app rarely reflects the correct available balance for my accounts. Sometimes it will skip the whole days transactions completely so I have no way to track the right amount of money that is in my account. I have bill pay that is connected to the login of my account and when the app incorrectly says I have less than I really do, the bill will not get paid because it thinks the funds are insufficient. This is the worst and most inconvenient banking app. I will start using capital one checking more and slowly get rid of this bank from having my money. I’ve already transferred my savings to other banks.

I love Sunrise Banks, great pro-community, environmentally friendly bank. The app is pretty good, although about 30% of the time it hangs on the “loading” screen mid-deposit, won’t let me navigate and I have to turn off my iPhone to force-quit and then start over. This means allow 10 minutes for a successful deposit, which can be very inconvenient.