BLUE App - holiday planner

Name: BLUE App - holiday planner
Rating: 1.8 (13 reviews)
Author: TUI AG

for TUI BLUE hotels

Free · Designed for iPad

13 Ratings
Ages

4+
Years
Category

Travel
Developer

TUI AG
Language

EN
+ 4 More
Size

72.3
MB

The BLUE® App is your personal holiday planner at your TUI BLUE hotel – free of charge. Get in the holiday mood for the best time of the year before your arrival and never miss an attractive offer again. You will find in the BLUE® App: • comprehensive information about the hotel, surrounding area and tips for the best local sights • the daily activity programme • an integrated digital pinboard - for exchanging and meeting up with other hotel guests • inspiration for your next getaway, which can be easily booked via the app. Our BLUE® App also offers you the possibility to book the following hotel services easily and conveniently via the app: • services and extras 24/7 • table reservations in our à-la-carte-restaurants • Reservations for our various activities such as fitness classes, tennis or for relaxing moments in our private daybeds • Activities for our younger guests through our childcare programme TUI BLUE. Hotels designed for you. Modern and high quality hotel experiences tailored to your individual needs. Look forward to numerous sports activities, a varied and creative cuisine and endless opportunities to gain new experiences and collect unforgettable memories. __________ Accessibility information: https://www.tui-blue.com/en/en/legal-information/website-accessibility/ TUI AG is represented by its Executive Board. Members of the Executive Board are: Friedrich Joussen (CEO), David Burling, Sebastian Ebel, Dr. Elke Eller, Frank Rosenberger ONLINE QUARREL SETTLEMENT ACCORDING TO ARTICLE 14 PARAGRAPHS 1 ODR-VO: The European Commission provides a platform to the online quarrel settlement (OS) which you find under http://ec. europa. eu / consumers/odr/. Find further information here: https://www.tui-blue.com/en/en/legal-information/imprint/

Ratings & Reviews

1.8

out of 5

13 Ratings

DREADFUL
07/01/2025

phillyhockeyfan4
Absolutely terrible app. Being required to use this app to access any resort features makes me wish I stayed elsewhere. You need the app to view a map of the resort. The app is extremely slow to load anything and you are forced to make an account to book services. If you are downloading the app it is likely too late for you, but do yourself a favor and stay elsewhere until TUI Blue changes course and decides not to rely solely on this useless app. 0 stars would be too high.

Developer Response
Hello phillyhockeyfan4, we're truly sorry to hear about your frustrating experience with our app. We understand how disappointing it is when technology doesn't meet expectations, especially during vacation. We will forward the issues you've mentioned and are grateful for your feedback as it helps us improve
DREADFUL
07/01/2025

phillyhockeyfan4

Absolutely terrible app. Being required to use this app to access any resort features makes me wish I stayed elsewhere. You need the app to view a map of the resort. The app is extremely slow to load anything and you are forced to make an account to book services. If you are downloading the app it is likely too late for you, but do yourself a favor and stay elsewhere until TUI Blue changes course and decides not to rely solely on this useless app. 0 stars would be too high.
Developer Response 09/05/2025
Hello phillyhockeyfan4, we're truly sorry to hear about your frustrating experience with our app. We understand how disappointing it is when technology doesn't meet expectations, especially during vacation. We will forward the issues you've mentioned and are grateful for your feedback as it helps us improve
Worst App ever! Can’t find any of the info we need!
05/16/2024

Frankwas68
Please please please - if you’re going to run a hotel by app alone you better get it right. We haven’t been able to find anything! Menus, Room Service, spa services, WHERE ARE THESE??? A good reason NOT to stay at the hotel which is otherwise quite nice.

Developer Response
Dear Frank, thanks for your constructive feedback. Sorry to hear you were unable to find essential information such as menus. Can you please let us know which hotel you were staying in? We would love to help make such content more easy to find. In any case, you can always contact reception or any of the BLUE Guides anytime and they will provide you with the information you require or make bookings for you.
Worst App ever! Can’t find any of the info we need!
05/16/2024

Frankwas68

Please please please - if you’re going to run a hotel by app alone you better get it right. We haven’t been able to find anything! Menus, Room Service, spa services, WHERE ARE THESE??? A good reason NOT to stay at the hotel which is otherwise quite nice.
Developer Response 06/07/2024
Dear Frank, thanks for your constructive feedback. Sorry to hear you were unable to find essential information such as menus. Can you please let us know which hotel you were staying in? We would love to help make such content more easy to find. In any case, you can always contact reception or any of the BLUE Guides anytime and they will provide you with the information you require or make bookings for you.
App crashes on Discover tab
12/02/2023

NAVATAR2
App keeps on crashing on Discover tab. Also I can not book hotel through the app. It keeps on crashing.

Developer Response
Dear Navatar, thank you for taking the time to write a review and report the issues that you had with our app. Sorry that the app kept crashing! We are looking into why this happened to you and how we can prevent it in the future. Again, we apologise for the inconvenience. If you ever want to get in touch with us quickly or require assistance, you can contact us anytime via tui-blue@tui.com. Thank you
App crashes on Discover tab
12/02/2023

NAVATAR2

App keeps on crashing on Discover tab. Also I can not book hotel through the app. It keeps on crashing.
Developer Response 12/14/2023
Dear Navatar, thank you for taking the time to write a review and report the issues that you had with our app. Sorry that the app kept crashing! We are looking into why this happened to you and how we can prevent it in the future. Again, we apologise for the inconvenience. If you ever want to get in touch with us quickly or require assistance, you can contact us anytime via tui-blue@tui.com. Thank you
Total Disaster
09/10/2022

Jaylee203
Do not use this app. Ordering services through the app does not work. It is absolutely worthless until this gets fixed.

Developer Response
Dear Jaylee203, thank you for getting in touch with us. Sorry you were unable to order services through our App. Can you please let us know which hotel you were staying in? We would like to fix this as soon as possible. Feel free to write us via tui-blue@tui.com. Thank you!
Total Disaster
09/10/2022

Jaylee203

Do not use this app. Ordering services through the app does not work. It is absolutely worthless until this gets fixed.
Developer Response 09/12/2022
Dear Jaylee203, thank you for getting in touch with us. Sorry you were unable to order services through our App. Can you please let us know which hotel you were staying in? We would like to fix this as soon as possible. Feel free to write us via tui-blue@tui.com. Thank you!

- Bugfixes and stability

Version 4.9.16

12/18/2025

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
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The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
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- Financial Info
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