Screenshots

Description

TRUMPF Service App - The app for your service calls

With the Service App TRUMPF now offers a practical alternative to the hotline of the Technical Service. Whether it comes to a technical problem, a spare part or a question for maintenance: in five easy steps, you create a service call. Simply select the affected machine and the message cause, add a description and photos and name a contact person for TRUMPF. Already, you can send the message around the clock to TRUMPF.

You can then track the current processing status of your case in the app. Even more transparency ensures that all users of a company have access to the information.

In order to use the app a free account for our customer portal MyTRUMPF is necessary. You can easily register for MyTRUMPF in the app after downloading it.

Download the app now for free to your device and test the new way to our Technical Service.

What’s New

Version 2.14.2

- Bugfix release

Ratings and Reviews

3.7 out of 5
7 Ratings

7 Ratings

tcyz450 ,

Good App

I think the app has worked very well for how it was designed. It is very nice for putting in questions or part inquiries while you are at the machine without having to go back to your desk. All responses have been very quick and down machine call backs are very timely.

Popsgocart ,

Mobil service app

I believe this app could be much better than it is. You cannot pull up any old cases or if a case is reported by any other means you cannot check on the status. It would be better if it were integrated into the Trumpf service system.

Today-yesturday ,

Service

I currently have open case(s) but nothing show in this app so I do not see updates. Have to call just like if I did not have an app.

App Privacy

The developer, TRUMPF GmbH & Co. KG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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