Boy howdy, you guys sure are great and the best! It would sure be great if...when I virtually deposit my paycheck, it wouldn’t take 2 weeks or more to clear. If I bring it up there in person, same day. With this new technology...2 weeks!?!? Maybe more? Doesn’t really make sense to me. I thought this new technology sped things up? Thanks for your understanding and give the guy in the covered wagon a thumbs up for getting my paycheck there.

The freedom first app always worked good for me but here the past week I haven’t been able to use it at all, it started out as the app not refreshing, I called freedom first about it, they said to uninstall and reinstall along with resetting my phone, after that happened the app wouldn’t even make it to the login screen, I have been getting a connection failure that says there’s a server problem on there end http status 502, error 28, which all basically says that there’s a problem with the server has a bad gateway, went to my local branch today and they said that no issues show up on my account, stating that my phone is the problem, I am going to try again on my pc but id still like to access my account on my phone since I have that with me every day.

I am a heavy user of the app. I have accounts for all of my teens in addition to my own and access them all through the app. I saw the 1 and 2 star reviews and those seem to be issues with the user’s phone (touch ID not working) or user error. This app is easy to access and navigate and I have had zero issues with password recognition or touch ID.

I’ve had to go into my local branch several times to get clarity on how to use the new Business app. I’m so tired of calling customer support. The new screening technique is really resistant to pass you on to a live operator and it doesn’t really catch the language that you pose to it. I’m tired of tech-support, putting me on hold to ask somebody else further up the technical food chain. I’ve spent hours trying to get used to this new business app and it has been very frustrating