Simple device, when it works it’s a peace of mind. Yet the 2/5 rating is in reflection to my terrible experience not once but 3 times so far in the year+ I’ve owned this device. I too purchased thru JDI, and have no quarrels with them. Trackmate on the other hand needs some updates. For your entire network to be down regularly without notice is absurd. It’s almost criminal how my car gets taken hostage due to connectivity issues preventing me from moving my vehicle. Heads up, save the customer care numbers, when their sites down you don’t have access to such things.. (funny right).. but please be aware that this app can/will leave you stranded if your device thru JDI is active. There is nothing JDI can do besides send a email to TMGPS, in which nothing is ever communicated back besides their aware and working on it..( go figure 🧐) Trackmate do better PLEASE 🙏🏽

New update doesn’t let you see anything vehicles moving, it just shows you where they are when you open the app. Once I choose which vehicle I want to see I need to keep reloading it to see it moving. It doesn’t constantly update on its own.

I am using Trackmate for a Bobcat Skid steer that I rent out. It is not an incredibly user friendly app but does track its location well with updates every 5-10 seconds as the skid steer is being transferred to new locations. It also allows me to set a fence at each property it is being rented at and sends alerts immediately if the equipment leaves the established perimeter. I have only been using for a month as of March 20, 2022 but am very happy so far.

As title says I want to offset the rating so companies that sell products using Trackmate are less affected. I use Jordan Distributors Ghost Lock for my Challenger which comes with a Trackmate device. App is decent and is able to accurately track my car and kill the fuel pump remotely. Notification features are a nice plus in case my car is getting towed.