Pen Air CU Mobile

Name: Pen Air CU Mobile
Rating: 4.8 (9772 reviews)
Author: Pen Air Credit Union

Finance

Free

9.8K Ratings
Ages

4+
Years
Category

Finance
Developer

Pen Air Credit Union
Language

EN
English
Size

116.2
MB

Pen Air’s Mobile App makes banking easy and mobile - pun intended! It’s like carrying us around in your back pocket. With 24/7 access you can do your banking on your iPhone or iPad from the beach, backyard, best friend’s house, or on vacation in the Bahamas! Bank securely and with confidence – Pen Air’s Mobile App allows you to manage your accounts from your mobile device...anytime, anywhere. It’s fast, easy, secure and best of all - free! With Pen Air’s Mobile App, you can: - Check available balances & transaction history - Deposit checks with Mobile Check Deposit - Schedule and pay bills easily and automatically - Transfer money instantly between your Pen Air accounts and other Pen Air members - Send money to friends or family – No need for another app! - Enroll in eStatements - Set up Direct Deposit - Report cards lost or stolen - Set alerts and travel notices - Find the nearest Pen Air branches and ATMs - Send us a message through our Live Chat - Update your mailing address or email address - Create a budget and link outside accounts and more!

Ratings & Reviews

4.8

out of 5

9.8K Ratings

In my opinion, best bank/credit union around
08/08/2023

RN downsouth
These guys have been with me through the high’s and the way low’s. It’s like any good relationship: communicate with them and 9.5/10…there’s a resolution. Even when you have so much going on, you mess around and DON’T do your part by calling and letting someone know: there’s still a way to make things right. They want to keep us as customers. I’ve been with these folks for 6 years, I think? Like I said, there’s been some lean times in my life and they reassure me and have always been able to help me. Thank you guys so much. I love y’all. I’m not a fan of change but I’ll get over myself, lolz 😂
In my opinion, best bank/credit union around
08/08/2023

RN downsouth

These guys have been with me through the high’s and the way low’s. It’s like any good relationship: communicate with them and 9.5/10…there’s a resolution. Even when you have so much going on, you mess around and DON’T do your part by calling and letting someone know: there’s still a way to make things right. They want to keep us as customers. I’ve been with these folks for 6 years, I think? Like I said, there’s been some lean times in my life and they reassure me and have always been able to help me. Thank you guys so much. I love y’all. I’m not a fan of change but I’ll get over myself, lolz 😂
Love the New Widgets
09/17/2017

iamzachhunter
I open up this app every few days to verify my savings and checking. It takes a few seconds and I don't have to worry about referring to my account manager. I no longer have to go to my local Pen Air bank to transfer funds from my minor savings to my minor checking. And now that it supports IOS widgets, I can check my funds without even opening the app. If you have an account with Pen Air, download this app.

Developer Response
Don't you love the new Widget feature? Checking your balances has truly never been easier. It's wonderful that hear that you are finding our app to be convenient and that we are making your life easier! Thank you so much for taking the time to write your review!
Love the New Widgets
09/17/2017

iamzachhunter

I open up this app every few days to verify my savings and checking. It takes a few seconds and I don't have to worry about referring to my account manager. I no longer have to go to my local Pen Air bank to transfer funds from my minor savings to my minor checking. And now that it supports IOS widgets, I can check my funds without even opening the app. If you have an account with Pen Air, download this app.
Developer Response 09/19/2017
Don't you love the new Widget feature? Checking your balances has truly never been easier. It's wonderful that hear that you are finding our app to be convenient and that we are making your life easier! Thank you so much for taking the time to write your review!
Horrible
02/04/2018

Worst app or all time!!!
This app is possibly the worst mobile app I've ever used, yes if you have one account it will work relatively well however if you have multiple accounts that need to be accessed on a regular basis this is horrible. If they do not fix this app in the next month I may be forced to find a new financial institution.UpdateThey helped the problem when they added the eye feature so I could at least open two of my accounts without remembering long passwords. Now that they have done away with this I'm back to trying to remember all my logins and passwords. Please please go back to the four number passwords or allow the user to pick which account they would like to access and then use the fingerprint to access that one. Also the widget only works for one account, doesn't help when you have two personal and two business accounts.

Developer Response
We are sorry to hear about the issues you are having. We are currently testing a feature that will allow you to link your accounts to each other to where you can see all of your other accounts information via one log in. You would be able to view balances, transaction history, make transfers, etc through only one login. We hope to have this available in the near future and this will hopefully resolve some of your issues. If you would like you can send us an email at penair@penair.org to request a follow up with you when this feature is available.
Horrible
02/04/2018

Worst app or all time!!!

This app is possibly the worst mobile app I've ever used, yes if you have one account it will work relatively well however if you have multiple accounts that need to be accessed on a regular basis this is horrible. If they do not fix this app in the next month I may be forced to find a new financial institution.UpdateThey helped the problem when they added the eye feature so I could at least open two of my accounts without remembering long passwords. Now that they have done away with this I'm back to trying to remember all my logins and passwords. Please please go back to the four number passwords or allow the user to pick which account they would like to access and then use the fingerprint to access that one. Also the widget only works for one account, doesn't help when you have two personal and two business accounts.
Developer Response 02/15/2018
We are sorry to hear about the issues you are having. We are currently testing a feature that will allow you to link your accounts to each other to where you can see all of your other accounts information via one log in. You would be able to view balances, transaction history, make transfers, etc through only one login. We hope to have this available in the near future and this will hopefully resolve some of your issues. If you would like you can send us an email at penair@penair.org to request a follow up with you when this feature is available.
At some point…
03/11/2021

Last time I try.
… credit unions became absolutely no different from banks. Edit: response to developer:Pen Air keeps sending me emails asking me to give feedback. They want to know if they’re doing enough for me, as a member. But then they pull this crap. They deliberately leave certain members behind, blame the members for their own corporate-level elitism, and tell their members ‘tough luck’.Are they doing enough for me as a member? Not even close. *** Why does my credit union feel the need to try to bully me into buying a new phone? Do they have some sort of down-low deal with the phone companies? Do all app makers? Maybe, instead of restricting people who are smart enough with their money to not replace a perfectly functional phone they like with an overpriced one that they don’t like just because it’s “old”, maybe continue to allow even your frugal members continue to access their accounts on their “dinosaur phones”. Three stars because I can still use the app, as of now. But I can no longer update it and will eventually no longer be able to use it. I’m not happy. ALL members should be important and not have access unduly restricted. Not just trendy ones who properly keep up with the Jones’.

Developer Response
Thank you for your feedback. As new phones are released, operating systems are also updated and released. In order for our mobile app to stay compatible and functional with the new operating systems, we too have to make changes and update our apps, as with most apps. This is also for security as well. Unfortunately, you are correct in that after a while, most older phones stop receiving the updates for their operating systems, as they are no longer compatible and unable to support the new updates. We appreciate your feedback.
At some point…
03/11/2021

Last time I try.

… credit unions became absolutely no different from banks. Edit: response to developer:Pen Air keeps sending me emails asking me to give feedback. They want to know if they’re doing enough for me, as a member. But then they pull this crap. They deliberately leave certain members behind, blame the members for their own corporate-level elitism, and tell their members ‘tough luck’.Are they doing enough for me as a member? Not even close. *** Why does my credit union feel the need to try to bully me into buying a new phone? Do they have some sort of down-low deal with the phone companies? Do all app makers? Maybe, instead of restricting people who are smart enough with their money to not replace a perfectly functional phone they like with an overpriced one that they don’t like just because it’s “old”, maybe continue to allow even your frugal members continue to access their accounts on their “dinosaur phones”. Three stars because I can still use the app, as of now. But I can no longer update it and will eventually no longer be able to use it. I’m not happy. ALL members should be important and not have access unduly restricted. Not just trendy ones who properly keep up with the Jones’.
Developer Response 03/05/2021
Thank you for your feedback. As new phones are released, operating systems are also updated and released. In order for our mobile app to stay compatible and functional with the new operating systems, we too have to make changes and update our apps, as with most apps. This is also for security as well. Unfortunately, you are correct in that after a while, most older phones stop receiving the updates for their operating systems, as they are no longer compatible and unable to support the new updates. We appreciate your feedback.

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

Version 2025.07.03

09/25/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

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Developer Website

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