TotalAccess Mobile

Name: TotalAccess Mobile
Rating: 1.8 (48 reviews)
Author: BI Incorporated

Business

Free

48 Ratings
Age Rating

16+
Years
Category

Business
Developer

BI Incorporated
Language

EN
English
Size

125.2
MB

TotalAccess Mobile is a case management application that connects BI customers to their caseloads from a smartphone. Users (BI Customers) can view client information, view and close alerts and add, edit or delete client's supervision schedules.

Ratings & Reviews

1.8

out of 5

48 Ratings

Needs Work
02/20/2019

coxdamchris
I realize the app is still new - it’s so clunky and difficult to maneuver. Hoping in the coming months there will be updated versions where it runs smoother. Not a fan of having to log in every single time, I can almost, just as fast, go to safari and log in to TA rather than using the app. If the device is secure, it should just work off of my Face ID or quick passcode.
Needs Work
02/20/2019

coxdamchris

I realize the app is still new - it’s so clunky and difficult to maneuver. Hoping in the coming months there will be updated versions where it runs smoother. Not a fan of having to log in every single time, I can almost, just as fast, go to safari and log in to TA rather than using the app. If the device is secure, it should just work off of my Face ID or quick passcode.
Sign in issues
06/15/2021

Tlanzzz
Ever since BI got three factor authentication signing into the app to view alerts has been terribly unreliable. The app forces a pop up to an internet login which rarely loads once it takes you back to the app. Closing alerts takes twice as long due to this. Also, there should be a means of silencing non key alerts. I don’t need to see alerts that have been mitigated or paired with another event for closing.It’s been several years of operation and this app still is not functional or user friendly.
Sign in issues
06/15/2021

Tlanzzz

Ever since BI got three factor authentication signing into the app to view alerts has been terribly unreliable. The app forces a pop up to an internet login which rarely loads once it takes you back to the app. Closing alerts takes twice as long due to this. Also, there should be a means of silencing non key alerts. I don’t need to see alerts that have been mitigated or paired with another event for closing.It’s been several years of operation and this app still is not functional or user friendly.
Trash
05/31/2024

Boho28
This app is trash. You’d think a company that’s purpose is technology could make a better app. It’s clunky, and lately I cannot even get past the login screen. I have to do a password reset and deactivate my device every time I want to use the thing otherwise I put in my credentials and the app just stalls eventually telling me “A task was cancelled.” This app needs to be fixed asap or scrapped.
Trash
05/31/2024

Boho28

This app is trash. You’d think a company that’s purpose is technology could make a better app. It’s clunky, and lately I cannot even get past the login screen. I have to do a password reset and deactivate my device every time I want to use the thing otherwise I put in my credentials and the app just stalls eventually telling me “A task was cancelled.” This app needs to be fixed asap or scrapped.
Worse since upgrade
07/08/2021

thebudda0424
Nothing but trouble since they ‘upgraded’ services recently. The website was trouble enough, have yet to be able to access via the app on iPhone or iPad so not sure if UI or info is better or worse than before. This data isn’t national security level stuff, consider & prioritize your users’ experience.
Worse since upgrade
07/08/2021

thebudda0424

Nothing but trouble since they ‘upgraded’ services recently. The website was trouble enough, have yet to be able to access via the app on iPhone or iPad so not sure if UI or info is better or worse than before. This data isn’t national security level stuff, consider & prioritize your users’ experience.

Bug fixes and improvements

Version 5.29.0 12/06/2023

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: BI Incorporated
Size: 125.2 MB
Category: Business
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPad
Requires iPadOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 16+

16+

Learn More

Infrequent
Alcohol, Tobacco, Drug Use or References

Contains
Unrestricted Web Access