FanFood App

Name: FanFood App
Rating: 3.4 (114 reviews)
Author: FanFood Inc

Ultimate Fan Experience

Free · Designed for iPad

114 Ratings
Ages

13+
Years
Category

Sports
Developer

FanFood Inc
Language

EN
English
Size

29.2
MB

Say goodbye to the headache of waiting in line! With the FanFood App, you can order your favorite concessions directly from your smartphone. Safe, secure, and easy-to-use - with the FanFood app you can get your grub without having to miss a minute of the action. Download FanFood today to hop aboard the spectator revolution . . . and as a word of advice #Don’tMissTheBigPlay! *Simple to use Browse menu items, add your selections to the cart and pay directly from the convenience of your smartphone. Have your food delivered directly to your seat! *Order Tracking Receive notifications for when your order is ready to be picked up or out for delivery.

Ratings & Reviews

3.4

out of 5

114 Ratings

Great idea, loved it - a few things
07/29/2018

hippychic
I’m in Durham on an iPhone X. It was awesome! Fast delivery! The app’s tough, though. The back button doesn’t always work. Had to shut down to restart my order a few times. Gratuity only allows for a few choices - it would be better to be able add a custom tip , or better - to add the tip AFTER delivery. A place for notes would be helpful, too.... I got a hot dog and would have liked mustard and relish! Same for the chicken tenders - some ranch would have been good. Also, napkins would be smart with food. Finally, the delivery bag was huge. I didn’t want or need it, and seems wasteful. If the delivery guy could spend a moment, he could’ve used a reusable bag. Recognizing that some of these things are particular to this location where the service is new, overall, I liked it! Loved it, even!

Developer Response
We really appreciate the constructive feedback! Our newest release will have the back button fixed and a customer support chat feature so you can communicate directly with the runner bringing your concessions! We will continue to work hard to deliver the best experience for you! Thank you for using FanFood app. - Carson G.
Great idea, loved it - a few things
07/29/2018

hippychic

I’m in Durham on an iPhone X. It was awesome! Fast delivery! The app’s tough, though. The back button doesn’t always work. Had to shut down to restart my order a few times. Gratuity only allows for a few choices - it would be better to be able add a custom tip , or better - to add the tip AFTER delivery. A place for notes would be helpful, too.... I got a hot dog and would have liked mustard and relish! Same for the chicken tenders - some ranch would have been good. Also, napkins would be smart with food. Finally, the delivery bag was huge. I didn’t want or need it, and seems wasteful. If the delivery guy could spend a moment, he could’ve used a reusable bag. Recognizing that some of these things are particular to this location where the service is new, overall, I liked it! Loved it, even!
Developer Response 08/10/2018
We really appreciate the constructive feedback! Our newest release will have the back button fixed and a customer support chat feature so you can communicate directly with the runner bringing your concessions! We will continue to work hard to deliver the best experience for you! Thank you for using FanFood app. - Carson G.
Best food app out there
03/27/2018

BambiTheDeer27
Used Fan Food at a game last week and it worked great. Got to order our food without missing half the game standing in line. Our delivery guy was super nice and it was a great way to get the food without a big hassle. Wish more places were using it!
Best food app out there
03/27/2018

BambiTheDeer27

Used Fan Food at a game last week and it worked great. Got to order our food without missing half the game standing in line. Our delivery guy was super nice and it was a great way to get the food without a big hassle. Wish more places were using it!
Great Service!
04/21/2018

danders87
Love this concept! Used the express pickup at Durham Bulls stadium and worked seamlessly. Don’t have to spend an entire inning standing in line. Would like to see the in-seat delivery option that others have been raving about offered in Durham!
Great Service!
04/21/2018

danders87

Love this concept! Used the express pickup at Durham Bulls stadium and worked seamlessly. Don’t have to spend an entire inning standing in line. Would like to see the in-seat delivery option that others have been raving about offered in Durham!
Doesn’t work
04/18/2018

Almost there2
Sat next to this tent at Austin 360 and opted to order bottles of water to see how the ap worked. Was able to download the ap so connectivity wasn’t an issue. My order sat in a queue and we were never notified it was ready. They found it in a when we went to the tent to ask about it. However defeats the purpose as we could have walked to another vendor and gotten drinks while our order sat in a queue somewhere. Not convenient. Don’t waste your time with this ap.

Developer Response
Thank you for your comment and feedback. You should have been notified once your order was ready. We realize that communication is a critical piece to providing a better fan experience. In our next release, we'll have updates to the technology and this issue should be resolved. Please don't give up on us yet.
Doesn’t work
04/18/2018

Almost there2

Sat next to this tent at Austin 360 and opted to order bottles of water to see how the ap worked. Was able to download the ap so connectivity wasn’t an issue. My order sat in a queue and we were never notified it was ready. They found it in a when we went to the tent to ask about it. However defeats the purpose as we could have walked to another vendor and gotten drinks while our order sat in a queue somewhere. Not convenient. Don’t waste your time with this ap.
Developer Response 05/07/2018
Thank you for your comment and feedback. You should have been notified once your order was ready. We realize that communication is a critical piece to providing a better fan experience. In our next release, we'll have updates to the technology and this issue should be resolved. Please don't give up on us yet.