New icon says Illinois on it…Hangs on FB pairing, hangs on saving profile changes, hangs almost everywhere. Tells me I have no connection when other apps work fine. Without any filters, items are missing from mobile version that are on full page. Some views populate slowly without showing progress, so look blank.

They’ve improved the app a lot from what I’ve read of previous reviews, and I’m glad to report that all the issues most were saying they were having, are now mostly not issues anymore. Sometimes the app will re-spring, or there may be a total app crash here and there but for the most part it works now. I’ve had City of Arlington TX come out and repair many potholes, and etc now. Give it a try if you need to report something to the City of Arlington TX!

The App has some issues such as won’t let you add pictures; freezes up.The idea of the app is good but the City can’t take 4-5 days to respond. For example, I have a neighbor who constantly put trash out 2-3 days early but by the time the City responds the trash men have picked up the trash. Same for parking in yard. A lot of people park in yard at night but the City doesn’t check the complaints after 5 so when they check the issue during the day the vehicle is not in yard because driver is probably at work so City responds they found no issue. Duh.

I’ve used app for a few years. Mostly reporting dead animals on the road. The responses time is amazing. We had lightning hit our street light in front of our house & report. I got email about issue & repair believe was 2 days later which I felt was good turn around. I will be reporting a couple very bad potholes on my work driving route. I will update review on that progress.