I can’t say if it’s the app or the bulbs…my guess is the app, so here you go!My bulbs worked fine awhile ago. Then they needed to be reset, but I didn’t have time. Today, I upgraded the app and reset two bulbs and connected another for the first time. It worked fine configuring and connected the new one. The other two I could not get to work. One connected, turned green and then went off line. I could not get it back online, so I deleted the device and decided to start over. The app discovers the bulbs and the phone displays the wifi settings. The bulbs also flash or change color, which clearly indicates it’s communicating with the app. But when I try to continue, app consistently says it can’t connect to wifi. I’ll reset, then close the app, reopen it, blah blah blah and they won’t connect. Since I actually have a life and can’t sit here for hours to connect bulbs to my phone, something I’ve managed to live without my whole life, I just turned the lights off and closed the app. Now, when I turned the lights on, both bulbs keep changing colors between a stark, almost blue white and a beige normal light bulb color. The app isn’t open, bulbs never connected, yet it like Vegas in my room! It’s very very &%*¥!=~ annoying! Going to find a couple good old-fashioned incandescent, money wasting glass light bulbs that won’t give me a headache!

The light strips worked great for a short time. Then all of the sudden, they would reset themselves in the middle of the night and begin flashing through all colors. This was inconvenient to have to get up and unplug 6-8 sets throughout the house. The first time this happened it was somewhat difficult to reset and reconnect due to having to eventually reset the router in order to get them to connect. This sporadically happened over several months then again last night they all reset, flashing the rainbow throughout the house. Again, I just unplugged them all and began working to reset and reconnect them today. So far, I have reset the router and attempted to reset and reconnect the lights around 7 times with only one of 8 controllers being able to reconnect. I am lost and have went through all the FAQs and tips while wasting many many hours troubleshooting this.

I have 60 devices and have a 500 megabit Internet connection. I’ve had nothing but problems with connecting my floodlights and LED strips that need to be used with this app. I recently went to a mesh system with 3 pods. My house is only 850 ft.², I still have the same exact problem trying to connect my Magic products. It takes 10 or more tries and maybe you will get them to connect. You would think once you connect one it would remember your password and just connect others but no. It’s been over two years and nothing has been done with this app so if you’re going to purchase any lights or anything, make sure it isn’t with magic app. Here’s what happens, It tells you to go to your settings to grab the light or strip join that network and then you go back to the app to get it to connect and all it does is time out or says other excuses. I have six other apps that don’t do that all my other ones connect right away even after a power failure. Very disappointed.

i’ve used the bulbs from here with this app for a couple years now.Took a minute to actually figure everything out but then i only occasionally had disconnection problems and it was almost always something on my end.all the sudden a couple days ago, i came home from my boyfriends and the light was on and disconnected! It was searching for internet so i got on the app to just reconnect it real quick. I assumed that the storm had just disconnected it somehow.I tried for an hour and couldn’t get it. I thought to try removing the bulb from the app and restarting the entire thing bc that usually solved everything, but now i can’t add it back.it has to search several times for wifi, and then once i select my home wifi and start trying to connect, it says there was an issue and makes me restart everything. The light flashes as it does when factory resetting, but all by itself, after this failure. if i turn my phone wifi on to the LED bulb network then suddenly it’s reconnected within the app and i can control it that way, but as soon as i set my phone back to my home network it starts flashing again. Really disappointed. Unless i want to find my phone every time i need the light, i have to use the switch like it’s just another normal light. Im quite upset over it.