FirstView Classic 4+

Firstgroup America Inc

Designed for iPhone

    • 4.3 • 11K Ratings
    • Free

iPhone Screenshots

Description

Designed with parents, for parents – FirstView®, powered by First Student, makes you a part of your student’s journey. To school. From school. Every day.

FirstView® is your resource for knowing the location of your student’s bus, estimated arrival times at your student’s stop and when your student’s bus arrives or departs their school. FirstView® is a partnership between First Student and the school districts we serve, bringing increased transparency and communication about the school bus for students and their families. Currently, FirstView® is only available to a small number of school districts but we are working hard to offer it to as many districts as possible! Please contact your school district or our FirstView® support team if you would like to know if FirstView® is available for you.

Dedicated Customer Support
• Contact FirstView® Monday – Friday by:
- Calling the toll-free phone number 888-889-8920 from 7:00 a.m. EST to 5:00 p.m. EST;
- Emailing Customer Support at support@firstviewapp.com; or
- Using the in-app messaging to provide feedback.

Live Tracking
• The FirstView® map screen shows you the live location and direction of your student’s bus, your student's stop schedule for the current day and timestamps for school arrivals and departures.

Predictive Stop Arrival Times
• Analyzing route and real-time GPS data, we determine an estimated time of arrival to your stop provided on the FirstView® map.

Custom Alerts and Messages
• Set up push or email notifications alerting you when your student's bus is a chosen distance or number of minutes away from your stop.
• Receive push messages about why your student’s bus is late and an estimation of how long it will be delayed.

Multi-Stop View
• Buses for all your students can be tracked with FirstView®. Using individual colors for each student, every selected stop appears on the map simultaneously for easy viewing and differentiation.

Additional User Notifications
• The main user of the FirstView® app can connect three additional email accounts to receive email alerts.

Secure and Easy Access
• FirstView® requires a password-protected account along with your student’s ID for app set-up. This way, only you can view your student’s stop.
• Register and log-in from your smartphone, tablet or desktop.

What’s New

Version 2024.1.3

FirstView Classic is available for any First Student yellow bus parent whose school district has been utilizing the bus tracking product prior to the 2024-2025 School Year.
This update includes:

• Fixed an issue for two schools with the same name and same stops causing incorrect trip tracking.

If you experience any app issues or have feedback, contact us at support@firstviewapp.com

Ratings and Reviews

4.3 out of 5
11K Ratings

11K Ratings

BabyCakez1988 ,

It’s alright

I wouldn’t recommend this app to everyone. The only issue is that the GPS Tracking is available when there is a sub driver. It should be available at all times. Pick up time is not always accurate along with how far the bus is away from the house. Bus shows up early or late. But as far as the tracking, I recommend for it to show at all times when school is let out and when the bus is on its way to pick up the kid until dropping them off at school no matter what driver it is. Because I think this is what it’s more likely used for. What happens if there is an accident with the bus? What happens if there is delay? What happens if there is one kid that gets dropped off before the other and the parent worries because their kid isn’t home at usual time? Many things can happen. Nowadays may never know what can happen.

Gladthatsovee ,

Like it, potential for beneficial updates/improvements

Its great for live tracking the bus and drop offs at school and pick up from schools. Thats about it. Wish it would highlight the bus route and point out the pick ups and drop offs location along the route. Also would be great if the bus/route in the app map is color coded like the assigned bus. And would be easier for parents to know which bus is where if they have multiple routes. My son has an alternate pick up location 3 days out of the week, our assigned route is Orange bus for pick up and drop off and the alternate route is Purple bus which we only need for pick up. But because there’s no way to pick and choose what bus for what day of the week and not color coded, its hard to know which bus to look out for since its tracking both bus at the same time. Especially if they’re within the same zone or coming from the same direction.
I believe more updates will be made in the near future as there is feedback on improvements and what would be helpful and beneficial for parents.

**@Sunshine** ,

Love this app and would like to make a suggestion

I love this app, and even though it has its ups and downs, it greatly serves its purpose and I am very appreciative! I would like to make a suggestion though. I would like a way to communicate with bus drivers to let them know, if my child wont be riding that day. I have children in where they are the only ones at a stop. If for example my child wakes up sick, I can’t really let the bus know ahead of time not to come. I would like a button on the Firstview app that says something like “Child wont be riding today”, that gets sent to the bus driver. Last year there was a shortage of bus drivers in my area, and with something like this button, I feel it would have lighten the load on bus drivers.

App Privacy

The developer, Firstgroup America Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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