Wash Box LA

Name: Wash Box LA
Rating: 1.5 (24 reviews)
Author: DropLocker

Business

Free · Designed for iPad

24 Ratings
Ages

4+
Years
Category

Business
Developer

DropLocker
Language

EN
English
Size

37.8
MB

Enjoy high quality dry cleaning with three easy steps! 1. Drop off items in a locker and set a 4-digit pin. Then press the green button to lock the locker. 2. Place an order on our app and receive notifications for when your order is ready. 3. Go to the lockers, enter the 4-digit pin from the app, then pick up your freshly cleaned items.

Ratings & Reviews

1.5

out of 5

24 Ratings

Not worth it
09/05/2019

Alucard360
I decided to try it out since I had a coupon. The company too over a week to return the clothes and is way overpriced. The walk to the boxes is farther than the walk to my car in the apt complex. Go to the neighborhood dry cleaner instead.
Not worth it
09/05/2019

Alucard360

I decided to try it out since I had a coupon. The company too over a week to return the clothes and is way overpriced. The walk to the boxes is farther than the walk to my car in the apt complex. Go to the neighborhood dry cleaner instead.
Went from great to terrible
06/26/2018

barituner
This dry cleaning company was so much better when it was cleancierge But ever since they changed hands and became washbox they are now just god-awful. They lost a pair of gray slacks the cost at least $50 or more. The only thing they said they could do so far is credit me for the next time I use them. But after losing the article of clothing you think I would use the company again. So I told them to at least refund me $50 so I could buy a pair of gray slacks to replace the ones they lost. The person I talked to told me that she couldn’t authorize that and she would have to transfer me to her manager. I talk to the manager and she said she couldn’t authorize it either so she would have her supervisor call me in a couple days. Couple days passed and I never heard from them so I had to call them again. When someone else answered they said their supervisor was busy and would call me back later and again no one called me. It’s an ongoing thing and I get this feeling that they are trying to avoid me. When they changed hands it’s like they fired all the competent workers and hired a bunch of incompetent morons. I’m never doing business with these jerks again.
Went from great to terrible
06/26/2018

barituner

This dry cleaning company was so much better when it was cleancierge But ever since they changed hands and became washbox they are now just god-awful. They lost a pair of gray slacks the cost at least $50 or more. The only thing they said they could do so far is credit me for the next time I use them. But after losing the article of clothing you think I would use the company again. So I told them to at least refund me $50 so I could buy a pair of gray slacks to replace the ones they lost. The person I talked to told me that she couldn’t authorize that and she would have to transfer me to her manager. I talk to the manager and she said she couldn’t authorize it either so she would have her supervisor call me in a couple days. Couple days passed and I never heard from them so I had to call them again. When someone else answered they said their supervisor was busy and would call me back later and again no one called me. It’s an ongoing thing and I get this feeling that they are trying to avoid me. When they changed hands it’s like they fired all the competent workers and hired a bunch of incompetent morons. I’m never doing business with these jerks again.
Terrible
07/21/2022

Usonia1964
I left two suits in one of the lockers and a week later they confirmed that they picked up two dresses and a blazer. I called right away and had to leave a voicemail that they never responded too. I called a few times over the following week, but when they never answered or called back. The emails bounced back as well. A week later I got a confirmation that my order was done and I opened the locker to find two dresses and a blazer. I still can’t get a hold of anyone to help me get these clothes back to their owners or find my suits.
Terrible
07/21/2022

Usonia1964

I left two suits in one of the lockers and a week later they confirmed that they picked up two dresses and a blazer. I called right away and had to leave a voicemail that they never responded too. I called a few times over the following week, but when they never answered or called back. The emails bounced back as well. A week later I got a confirmation that my order was done and I opened the locker to find two dresses and a blazer. I still can’t get a hold of anyone to help me get these clothes back to their owners or find my suits.
... Seriously?
03/30/2019

C. Metz
Just moved into a new place and I was told all about this great amenity. Dry cleaning down the hall? Cool!Fast forward to me downloading it; I try and use Facebook as my sign-in and the developers have somehow managed to miss-code that feature, resulting in a generic Facebook page telling THEM to fix it (I guess most people test their apps...)Gotta love my first (and last,) use resulting in an unrecoverable error, before I could even sign in or see the product no less. Maybe the prices are good? Wouldn’t know, couldn’t get in. ¯\_(ツ)_/¯
... Seriously?
03/30/2019

C. Metz

Just moved into a new place and I was told all about this great amenity. Dry cleaning down the hall? Cool!Fast forward to me downloading it; I try and use Facebook as my sign-in and the developers have somehow managed to miss-code that feature, resulting in a generic Facebook page telling THEM to fix it (I guess most people test their apps...)Gotta love my first (and last,) use resulting in an unrecoverable error, before I could even sign in or see the product no less. Maybe the prices are good? Wouldn’t know, couldn’t get in. ¯\_(ツ)_/¯