CCC ONE Lobby

Name: CCC ONE Lobby
Rating: 3 (2 reviews)
Author: CCC Intelligent Solutions Inc.

Business

Free · Designed for iPad

2 Ratings
Ages

4+
Years
Category

Business
Developer

CCC Intelligent Solutions Inc.
Language

EN
English
Size

39.1
MB

iPad

CCC ONE Lobby streamlines the check-in process for collision repair facilities by eliminating the need to rekey valuable customer and vehicle information. Instead of paper forms, CCC ONE Lobby provides an interactive experience to engage customers and digitally capture information that is seamlessly synchronized with CCC ONE Estimating. Requirements to log-in to CCC ONE Lobby: - An active license for CCC ONE Estimating with CCC ONE Engage - A valid CCC ONE Estimating username and password - Sufficient permissions granted for the CCC ONE security role

Ratings & Reviews

3.0

out of 5

2 Ratings

IPAD APP ALWAYS CRASHES & NO VIN ENTRY
04/07/2020

Fast_Cars
We bought an iPad for our new check in kiosk and this App always crashes. I don’t know if CCC don’t support Apple products as they do Microsoft like the Surfaces. But we have to literally remove our iPad from the iPad locked holder we purchased from the lobby every time this App crashes and restart the iPad to make it work again. Not only that there’s no VIN entry box. Or at least I hope the developer look into being able to just scan the VIN using our iPhones (CCC App) once we pulled the customer’s information and we can just go outside to their vehicle and quickly scan the VIN directly to their contact information they have entered through the kiosk. This way we don’t have to manually enter their VIN on our desktop (minimizing errors and saving time) if we can just easily scan their VIN. It kinda defeats the purpose of the check in kiosk if we have to manually enter the VIN on our desktop before we can write the estimate.
IPAD APP ALWAYS CRASHES & NO VIN ENTRY
04/07/2020

Fast_Cars

We bought an iPad for our new check in kiosk and this App always crashes. I don’t know if CCC don’t support Apple products as they do Microsoft like the Surfaces. But we have to literally remove our iPad from the iPad locked holder we purchased from the lobby every time this App crashes and restart the iPad to make it work again. Not only that there’s no VIN entry box. Or at least I hope the developer look into being able to just scan the VIN using our iPhones (CCC App) once we pulled the customer’s information and we can just go outside to their vehicle and quickly scan the VIN directly to their contact information they have entered through the kiosk. This way we don’t have to manually enter their VIN on our desktop (minimizing errors and saving time) if we can just easily scan their VIN. It kinda defeats the purpose of the check in kiosk if we have to manually enter the VIN on our desktop before we can write the estimate.

We're at it again, updating to the app to make it smarter and faster. This release fixed some bugs and improved performance. Enjoy the latest and greatest CCC ONE Lobby! If you're finding the app useful, let us know with a review. Your feedback helps us make the app better.