They take wayyyy to long to update their stuff to the next year! As of august it still shows all the 2022 events instead of 2023. What’s taking y’all so long to update your app??? 😂

4:00 AM alerts about an event that happened *yesterday* telling me to “go there NOW” is really unprofessional. This ap feels like someone just took the website and threw it onto mobile without considering the differences. It’s hard to find what I need on a small screen. I wish I could “zoom out” because I want to see the bigger picture. When one celebrity takes up the whole screen it’s a pain to scroll through them all and when the schedule has large blanks of time or cuts off text unless you scroll, it can be real tedious to see when things are happening and where. There’s no easy way to browse! It seems you have to know specifically what to look for. But even when I search “Harry Potter” it will up the panel, but it does *not* bring up the related celebrities there, the photo ops available, or autographs opportunities. Also, some of it is a little counterintuitive. If you want an autograph, do not go to the autograph page, go to the specific celebrity, because the autograph page doesn’t have a search and there are a *lot* of celebrities to scroll through.

I downloaded this app because they said the app was most up to date. I reached out to support for clarification on one specific celebrities times and they didn’t answer my questions, but sent some useless template. Frustrating trying to figure out a time to get there being out of town. Really bad app and support needs to be talked to, to not just send templates that don’t even address your asked question

The biggest thing I need this app to do is let me organize my schedule for FanX so I can maximize the panels I want to make it to. It should be a simple thing to navigate and filter the schedule but every year things get worse and worse. For 2023 I don’t even see a filter option under the schedule.