Movilidad Iberdrola

Name: Movilidad Iberdrola
Rating: 4.4 (154 reviews)
Author: IBERDROLA S.A.

Utilities

Only for iPhone

Free

154 Ratings
Ages

4+
Years
Category

Utilities
Developer

IBERDROLA S.A.
Language

EN
+ 8 More
Size

196.3
MB

iPhone

Iberdrola Public Recharge App allows you to charge your electric vehicle simply and easily. Download it and you will be able to: -Find the nearest charging points. -Know the status of the charging points in real time, as well as information on their technical characteristics (connectors, powers, etc.). -Access to the recharging infrastructure without the need for a previous contract. -Pay with the credit card of your choice or register in the app. -Know the tariffs.

Ratings & Reviews

4.4

out of 5

154 Ratings

4.12.1
11/02/2022

maclands
It logged me out again after the update.
4.12.1
11/02/2022

maclands

It logged me out again after the update.
Bugridden signup process
06/17/2025

DaBjorn
I signed up without a Spanish ID and it kept sending me in a loop. I then used my NIE to sign up but when asked to confirm my email it kept responding invalid NIE or email even though it’s the same I used for the signup. So I’m still unable to charge my car on these chargers as it seems to be impossible to sign up. UPDATE: it appears the OTHER field for non-Spanish users really means «mobile number». So putting that in there enabled me to finish the signup process and use it for charging. Much can be said about the UI and usability for that part, but first and foremost whoever is the product owner for this app needs to fix the field descriptions so that users know what to put in where, with specific focus for the non-native users. And just as important, make the various error messages specific and correct to the various failure modes. The ones I got while signing up made no sense compared to where I was in the process, and specifically the endless loop one ends up in if selecting no registration needs to be fixed. Either make the no registration work, or remove the option if it’s not supposed to be there ;)Finally, the suggestion to call or email doesn’t work. I was on the call for 15 minutes getting passed between three different agents before one just hung up on me mid-sentence. Fix the signup process.

Developer Response
Hello DaBjorn; We are sorry for the situation and would like to help you. In order to resolve your case, please contact: Charging points: 900 92 92 93, smartmobility@tuiberdrola.esThank you very much.
Bugridden signup process
06/17/2025

DaBjorn

I signed up without a Spanish ID and it kept sending me in a loop. I then used my NIE to sign up but when asked to confirm my email it kept responding invalid NIE or email even though it’s the same I used for the signup. So I’m still unable to charge my car on these chargers as it seems to be impossible to sign up. UPDATE: it appears the OTHER field for non-Spanish users really means «mobile number». So putting that in there enabled me to finish the signup process and use it for charging. Much can be said about the UI and usability for that part, but first and foremost whoever is the product owner for this app needs to fix the field descriptions so that users know what to put in where, with specific focus for the non-native users. And just as important, make the various error messages specific and correct to the various failure modes. The ones I got while signing up made no sense compared to where I was in the process, and specifically the endless loop one ends up in if selecting no registration needs to be fixed. Either make the no registration work, or remove the option if it’s not supposed to be there ;)Finally, the suggestion to call or email doesn’t work. I was on the call for 15 minutes getting passed between three different agents before one just hung up on me mid-sentence. Fix the signup process.
Developer Response 06/24/2025
Hello DaBjorn; We are sorry for the situation and would like to help you. In order to resolve your case, please contact: Charging points: 900 92 92 93, smartmobility@tuiberdrola.esThank you very much.
Charging station
04/12/2024

cdgrv17
Charging itself wasn’t difficult or different from a regular charging station. The part that puzzled me was that you have to download the app, fill out all sorts of questions (like ID or passport number) and it’s honestly annoying when all you want is to charge your vehicle. At most ask me about me cc information and whatever might involve getting my payment. Besides that it’s okay I supposed. Really made me second think my view on electric cars.

Developer Response
Hello; Thank you for giving us your feedback, it helps us to continue improving. Remember that you can personally consult your case by contacting Charging points: 900 92 92 93, smartmobility@tuiberdrola.esThank you very much.
Charging station
04/12/2024

cdgrv17

Charging itself wasn’t difficult or different from a regular charging station. The part that puzzled me was that you have to download the app, fill out all sorts of questions (like ID or passport number) and it’s honestly annoying when all you want is to charge your vehicle. At most ask me about me cc information and whatever might involve getting my payment. Besides that it’s okay I supposed. Really made me second think my view on electric cars.
Developer Response 04/16/2024
Hello; Thank you for giving us your feedback, it helps us to continue improving. Remember that you can personally consult your case by contacting Charging points: 900 92 92 93, smartmobility@tuiberdrola.esThank you very much.
Very Frustrating
08/02/2024

Peggy Jo World Traveler
I filled out all of the information asked for so I could charge my car. After confirming my email, I was told it was accepted. Then, a few minutes later, I couldn’t sign in. I tried to fix this with changing my password, couldn’t even do that. For example, it said my id number was incorrect, but it wasn’t. I can’t say how it works for charging because I never got that far. Don’t bother trying this one.

Developer Response
Hello Peggy; We are sorry for the inconvenience and want to resolve the situation. In order to resolve your case, please contact: Charging points: 900 92 92 93, smartmobility@tuiberdrola.esThank you very much!
Very Frustrating
08/02/2024

Peggy Jo World Traveler

I filled out all of the information asked for so I could charge my car. After confirming my email, I was told it was accepted. Then, a few minutes later, I couldn’t sign in. I tried to fix this with changing my password, couldn’t even do that. For example, it said my id number was incorrect, but it wasn’t. I can’t say how it works for charging because I never got that far. Don’t bother trying this one.
Developer Response 08/06/2024
Hello Peggy; We are sorry for the inconvenience and want to resolve the situation. In order to resolve your case, please contact: Charging points: 900 92 92 93, smartmobility@tuiberdrola.esThank you very much!

Movilidad Iberdrola evolves! We’re introducing a fresh look with the new logo for our 125th anniversary and improving stability by fixing bugs. Update now and enjoy a smoother experience!

Version 4.36.0

2d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics