
Andilien
Travel
Free · Designed for iPad
Andilien, the companion app that allows all travelers to move confidently by train in the Île-de-France region.
Andilien is a free mobile app accessible to all travelers, whatever their needs: pregnant women, parents with strollers, seniors, people with temporary or permanent mobility difficulties, people with disabilities, etc.
Andilien supports you at every step of your journey to provide you with a smoother, more serene travel experience.
Discover station accessibility at a glance:
• Check each station’s accessibility level: fully autonomous, accessible with assistance, or not accessible.
• Save your favorite stations for quick access.
Simplified in-station navigation:
• View detailed station maps.
• Find station routes adapted to your specific needs (no stairs, etc.).
Real-time services and equipment:
• Check the real-time status of elevators and escalators.
• Access the list of available facilities and services and locate them on the map: shops, toilets, taxis, bike parking, ticket counters, etc.
Guaranteed travel assistance:
• Book assistance through Andilien, by phone call, via form, or in French Sign Language (LSF), French Cued Speech (LfPC) and Real-Time Speech Transcription (TTRP).
• Benefit from the travel guarantee by booking 24 hours in advance, even in case of disruptions.
• Assistance available from the first to the last train across the entire Transilien network, including at non-accessible stations.
Immediate in-station assistance:
• Request assistance through Andilien and an agent will contact you by SMS or phone, depending on your preferences.
• An agent will meet you as soon as possible.
USER ACCESSIBILITY & PREFERENCES
Andilien offers a comfortable, personalized experience designed according to digital accessibility standards. Customize the app based on your preferences: choose your contact mode (SMS or call), switch between light and dark mode, and adjust text size for optimal comfort. Landscape orientation is fully supported, and the app is compatible with screen readers that can read all content and navigate via clearly identified buttons. With adapted contrast, fonts, and external keyboard support, Andilien is the obvious solution for easier and more inclusive journeys.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
• New, more engaging interface
• Simplified user journey
• Highlighting real-time status of elevators and escalators
• Immersive 360° visualization of select stations
• Possibility to add one or several stations to favorites
• Review of the app’s digital accessibility
The developer, SNCF Voyageurs, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- SNCF Voyageurs
- Size
- 39.2 MB
- Category
- Travel
- Compatibility
Requires iOS 16.6 or later.
- iPhone
Requires iOS 16.6 or later. - iPad
Requires iPadOS 16.6 or later. - Mac
Requires macOS 13.5 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 2 more
- English, French, Spanish
- Age Rating
4+
- 4+
- Copyright
- © 2025, Transilien SNCF pour Île-de-France Mobilités