RadiusOne - Supplier

Name: RadiusOne - Supplier
Rating: 1.6 (89 reviews)
Author: HighRadius Corporation

Business

Free · Designed for iPad

89 Ratings
Ages

16+
Years
Category

Business
Developer

HighRadius Corporation
Language

EN
+ 2 More
Size

51.5
MB

HighRadius radiusOne™ Network is the world’s first network enabling digital collaboration between supplier A/R processes and buyer A/P processes. While credit-to-cash technology provides process level automation, the radiusOne™ Network focuses on filling the gaps in supplier-buyer collaboration created by standalone technology. Built on top of the HighRadius Integrated Receivables platform for credit-to-cash, radiusOne™ closes gaps in collaboration between buyers and suppliers for processes across credit, billing, collections, payment processing and dispute resolution. The RadiusOne mobile app enables in settlement of open A/R transactions with incoming payment through various payment methods like Credit Card & Checks. Key Features: 1. Remote Deposit Capture allows you to scan checks and remittances, and create digital deposits. The digital deposits can then be transmitted to your bank via a secure Internet. 2. Enable companies to accept credit card payments across multiple origination points natively from their ERP system. 3. Secure tokenization capability via transaction processors and eliminate storage of sensitive transaction information within your environment. 4. The PCI-DSS-compliant solution uses cloud technology to leverage processor tokenization services Benefits to Suppliers: 1. Seamless payment processing: Integration of payment and remittance information with your ERP ensures straight-through cash application 2. Lower payment processing costs: Simplify e-payments for your customers by enabling integration with their accounting systems

Ratings & Reviews

1.6

out of 5

89 Ratings

Does not recognize checks
10/02/2019

justdoyourjob
This app is *specifically* made to deposit checks and it does not work. I have been trying for the last 10 minutes to scan one check and it will not recognize it- this happens 80% of the time I try to scan a check with this app.I place the check on a plain dark surface, I flatten it, I make sure everything lines up, I’ve even tried using the app on different devices in case it was my phone camera. Nope. Just the app not doing what it was designed for. Not only have I wasted the last 10 minutes trying this, I’ve wasted time writing this review, and I have to waste more of my time calling our department (and be on hold) to try and process the check a different way so I can continue on with my work day. Very, very frustrating and disappointing.

Developer Response
Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you.
Does not recognize checks
10/02/2019

justdoyourjob

This app is *specifically* made to deposit checks and it does not work. I have been trying for the last 10 minutes to scan one check and it will not recognize it- this happens 80% of the time I try to scan a check with this app.I place the check on a plain dark surface, I flatten it, I make sure everything lines up, I’ve even tried using the app on different devices in case it was my phone camera. Nope. Just the app not doing what it was designed for. Not only have I wasted the last 10 minutes trying this, I’ve wasted time writing this review, and I have to waste more of my time calling our department (and be on hold) to try and process the check a different way so I can continue on with my work day. Very, very frustrating and disappointing.
Developer Response 11/19/2019
Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you.
Buggy all the time. However this one is new
08/04/2023

errmagwad
I can’t sign into the app because it tells me I have to update. I go to the App Store and it doesn’t even give me the option to update. Nor does it reference the release version that the app did when it wouldn’t let me login. The app says 3.0.7 but the release in App Store is only 3.0.6Usually it let me log in but just crashes, insists I scanned the check wrong or various other issues that require me to keep scanning or manually entering the totals over and over again.
Buggy all the time. However this one is new
08/04/2023

errmagwad

I can’t sign into the app because it tells me I have to update. I go to the App Store and it doesn’t even give me the option to update. Nor does it reference the release version that the app did when it wouldn’t let me login. The app says 3.0.7 but the release in App Store is only 3.0.6Usually it let me log in but just crashes, insists I scanned the check wrong or various other issues that require me to keep scanning or manually entering the totals over and over again.
Image capture is awful
12/11/2019

SFspotttydog
*** Updated Review - The updated image capture feature has resolved all issues I’ve had in the past with this app. All features are easy to use and deposits are completed quickly. My company switched to this app recently and while there some positive features, the image capture component is incredibly poor. Nearly every check deposit requires multiple attempts which is both tedious and time consuming. Recently announced upgrade to improve this problem has so far not done so.

Developer Response
Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you.
Image capture is awful
12/11/2019

SFspotttydog

*** Updated Review - The updated image capture feature has resolved all issues I’ve had in the past with this app. All features are easy to use and deposits are completed quickly. My company switched to this app recently and while there some positive features, the image capture component is incredibly poor. Nearly every check deposit requires multiple attempts which is both tedious and time consuming. Recently announced upgrade to improve this problem has so far not done so.
Developer Response 11/19/2019
Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you.
Error message
09/03/2019

098)(565;43:/21@&$)(;
Every time I take picture and submit I get the same error message. Something went wrong! Well that doesn’t help me at all. Taken 18 pictures of same check and get the same message. It does it to every check I take picture of. Deleted app and downloaded it again. Garbage. Need better development. Click on app support in the App Store and guess what. It doesn’t work either. How can I post payments when it won’t accept picture? Garbage. Make sure it works before rolling it out

Developer Response
Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you.
Error message
09/03/2019

098)(565;43:/21@&$)(;

Every time I take picture and submit I get the same error message. Something went wrong! Well that doesn’t help me at all. Taken 18 pictures of same check and get the same message. It does it to every check I take picture of. Deleted app and downloaded it again. Garbage. Need better development. Click on app support in the App Store and guess what. It doesn’t work either. How can I post payments when it won’t accept picture? Garbage. Make sure it works before rolling it out
Developer Response 11/19/2019
Hello, we sincerely apologize for the troubles you've had with the app. We've recently introduced a feature to improve the scanning experience and acceptance rate. If you continue to face any issues, we'd be happy to take a look into this for you, please contact us at radiusone_support@highradius.com. Thank you.

Minor bug fixes Crash issue resolved Performance improvements

Version 4.0.1

09/18/2025

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