Service 1 Federal Credit Union

Name: Service 1 Federal Credit Union
Rating: 4.3 (20 reviews)
Author: Service 1 Federal Credit Union

Finance

Free

20 Ratings
Ages

4+
Years
Category

Finance
Developer

Service 1 Federal Credit Union
Language

EN
English
Size

50.4
MB

Skip the lines and save a trip—get the FREE Service 1 FCU mobile app for anytime, anywhere banking! With just a few taps, view your balance and recent transaction history, deposit checks, pay bills, transfer money, find branch locations and hours, locate ATMs and shared branching locations, and more! CONVENIENCE Banking on-the-go has never been easier! It’s fast, easy, and secure. And we’re open 24/7 in the Service 1 FCU mobile app! •Deposit checks within your mobile device •Transfer funds between your Service 1 FCU or other accounts •Manage account alerts, personal information and text notifications •Find branch locations, ATMs, contact numbers •View account history and e-statements for up to 18 months •Online loan application •Dividend/interest summary •Help center with assist Q&A •CardSafe controls – manage your cards to prevent unauthorized use •Secure, multi-factor authentication PEACE OF MIND Set it, forget it, and get back to enjoying life! Select your option to pay bills on your schedule, your way—plus receive account notifications so you never miss important dates or information. •Pay bills with a one-time transaction or set up a recurring payment •Create account alerts and text notifications for low balance, loan payment due dates, daily balances, e-statements and more SECURITY From managing your account information and passwords to updating your authentication method to CardSafe controls, you can be confident that your personal and financial information is safely guarded in Service 1 FCU mobile banking. CardSafe Controls •Temporarily lock or unlock your debit or credit card •Monitor recent activity for unusual or unauthorized transactions •Report a lost or stolen card immediately within the app The Service 1 FCU mobile app lets you: Tap. Bank. Go. Download it to your smartphone or tablet today!

Ratings & Reviews

4.3

out of 5

20 Ratings

Multiple accounts
11/29/2023

Kobeschalk
Need the ability to access all of my accounts

Developer Response
Thank you for your review and comments, Kobeschalk. Within the app, you can access all of your Service 1 FCU accounts in just a few taps! Simply log in and tap the gear icon for "Favorite Accounts," then choose the accounts you'd like to appear in the list. To "jump" between memberships, either individual or joint, tap the user profile icon and follow the prompts. For a mobile app walkthrough, visit our YouTube Channel video at:https://www.youtube.com/watch?v=5UouQhdcrPA&lc=UgxQvRegCus3gsCHa3F4AaABAgIf you need additional guidance, please contact a helpful representative in our Contact Center at (800) 879.9697 during regular business hours. Thanks again for the outreach...and thank you for being a valued Service 1 FCU member!
Multiple accounts
11/29/2023

Kobeschalk

Need the ability to access all of my accounts
Developer Response 01/16/2024
Thank you for your review and comments, Kobeschalk. Within the app, you can access all of your Service 1 FCU accounts in just a few taps! Simply log in and tap the gear icon for "Favorite Accounts," then choose the accounts you'd like to appear in the list. To "jump" between memberships, either individual or joint, tap the user profile icon and follow the prompts. For a mobile app walkthrough, visit our YouTube Channel video at:https://www.youtube.com/watch?v=5UouQhdcrPA&lc=UgxQvRegCus3gsCHa3F4AaABAgIf you need additional guidance, please contact a helpful representative in our Contact Center at (800) 879.9697 during regular business hours. Thanks again for the outreach...and thank you for being a valued Service 1 FCU member!
Still cannot switch between 2 accounts.
05/21/2024

Vision106
Whenever I try to switch between both my accounts, it just says unable to switch until I log into that account and perform an action. Well, how am I supposed to perform an action if I can’t switch to that account? This is ridiculous. What is wrong with the developers of this app? How about this: I log into my main account, then from there, I can just switch to whatever account I want to while I am log into my main account? A person shouldn’t have to log into another account while already logged into one of their other accounts. Once logged into one account, you should be able to access any other account no matter how many you have.

Developer Response
**UPDATE** A new version was released on June 10; we invite you to download it for improved performance! *** Vision106, thank you for sharing your experience. We value your feedback, as it helps us identify issues and make improvements. Users have the ability to seamlessly switch between accounts when proper permissions and configurations are in place. We're happy to assist with setup to help make the Service 1 FCU app a greater convenience for you. For assistance, please call or message our Contact Center at (800) 879.9697. We look forward to helping get your app in tip-top shape and hope you'll update your rating when you're saving time in-app! Thank you for your membership!
Still cannot switch between 2 accounts.
05/21/2024

Vision106

Whenever I try to switch between both my accounts, it just says unable to switch until I log into that account and perform an action. Well, how am I supposed to perform an action if I can’t switch to that account? This is ridiculous. What is wrong with the developers of this app? How about this: I log into my main account, then from there, I can just switch to whatever account I want to while I am log into my main account? A person shouldn’t have to log into another account while already logged into one of their other accounts. Once logged into one account, you should be able to access any other account no matter how many you have.
Developer Response 07/10/2024
**UPDATE** A new version was released on June 10; we invite you to download it for improved performance! *** Vision106, thank you for sharing your experience. We value your feedback, as it helps us identify issues and make improvements. Users have the ability to seamlessly switch between accounts when proper permissions and configurations are in place. We're happy to assist with setup to help make the Service 1 FCU app a greater convenience for you. For assistance, please call or message our Contact Center at (800) 879.9697. We look forward to helping get your app in tip-top shape and hope you'll update your rating when you're saving time in-app! Thank you for your membership!
Clunky
03/21/2020

Jmcaf
App is difficult to navigate when it does work. I have gotten a “service unavailable” error when trying to log in many times. Tried closing the app, checking for updates and still doesn’t work.

Developer Response
Thank you for your review, JMcaf. A significant system upgrade on March 21, 2020 resulted in some intermittent service disruptions—the date your comments were submitted. Service and app functionality was successfully restored on this date. We apologize for your inconvenience and invite you to give the app another try; please let us know how you like the easy navigation and key features like remote check deposit, online loan payments, e-statement viewing and more. Thanks again for your experience feedback. We look forward to serving you soon!
Clunky
03/21/2020

Jmcaf

App is difficult to navigate when it does work. I have gotten a “service unavailable” error when trying to log in many times. Tried closing the app, checking for updates and still doesn’t work.
Developer Response 04/13/2020
Thank you for your review, JMcaf. A significant system upgrade on March 21, 2020 resulted in some intermittent service disruptions—the date your comments were submitted. Service and app functionality was successfully restored on this date. We apologize for your inconvenience and invite you to give the app another try; please let us know how you like the easy navigation and key features like remote check deposit, online loan payments, e-statement viewing and more. Thanks again for your experience feedback. We look forward to serving you soon!

Performance and stability improvements.

Version 8.0.04

08/12/2025

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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