Great idea, and engages kids well. I had some trouble when we first installed it, relating to use of a phone rather than a tablet. This led to some frustrating mixed messages for my kids about what was or was not right. The Plugo team was incredibly engaged and helped me resolve the issue, probably involved changing some app settings on their end even. I have been slow updating my prior negative review and feel badly about that, this team deserves a lot of credit for this great educational app

My daughter got this as a gift some time ago and I could never get this to work. First it got stuck on the first word “good” and it wouldn’t recognize the second “o”. We also couldn’t skip past it so we’ve never been able to get past the first word. I put it aside and then some time later tried downloading it on a another device (apple product). It went on an endless syncing cycle and after a long time without completing the syncing process I just gave up. I put it aside to donate it, but decided to give it one last go (it’s been at least 6 month but maybe more). I tried it again and it took several times for it to recognize that the letter kit was placed on the pad. We got to the word “good” again and once we were done, it did nothing. There is no other button to submit or proceed, only a help button or reload from the beginning. Reloading from the beginning means we have to go through the painful process of placing the letter kit and hoping the app recognizes it. Clicking help requests that we have to enable the camera. By that point my daughter was completely bored. Maybe I got a defective kit. Unfortunately I can’t rate the learning experience, but the installation process was 0 stars- and like I said, I tried it 3 times and on different devices.

We got the math and music plugo games. The music/piano one kept registering that the wrong keys were pressed even though only one was pressed. I tried it myself. It wasn’t great.The math one was good but despite them claiming to have more advanced math topics available, it would seem those are still in development. Don’t believe them. It’s all super basic math concepts with no room for advancement. The more advanced lessons say they aren’t available. I forget the exact verbiage, it’s been a while but we were all disappointed that it was still in development. Please don’t claim to have certain features when they aren’t ready. You would have gotten a better review if you didn’t blatantly lie about what was available on your math app.Update: ok, all the games and their accessories are absolutely buggy. We tried with one more game, the coding game. It doesn’t work half the time and it’s an exercise in frustration to even get it to register properly. It will register what you do and without moving any tiles it suddenly thinks you didn’t put any instructions in. It will randomly launch the “instructions” without you telling it to. It keeps doing actions even when nobody is even touching it. DO NOT WASTE YOUR MONEY.

For the price of the equipment, the software still leaves A LOT to be desired. The English language translations are often clunky, the verbal request for an answer to a problem or puzzle repeats endlessly and we end up muting most of the time. The algorithm that choses difficulty levels seems a little random offering too broad a choice of problems to solve. The spelling is the same every time you visit a lesson and doesn’t provide a fresh set of words to spell each visit. The plus side is the equipment is very well made and all has a nice feel to it. It is pretty colors and the design is perfectly cute for kids.I really hope the developers put a lot more effort into smoothing the bugs out of the software otherwise it would just feel like I paid too much for this system.