PetCam App - Dog Camera App

Name: PetCam App - Dog Camera App
Rating: 2.9 (55 reviews)
Author: Klug Home Solutions Tecnologia Ltda

Interactive Dog Sitter

Free · In‑App Purchases

55 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Klug Home Solutions Tecnologia Ltda
Language

EN
+ 4 More
Size

40.4
MB

Be with your pet, even when you're not at home - With our Dog Camera App you keep in touch with your best friend via Live Video Stream using your Apple Devices. Be with your pet, even when you're not at home - With PetCam App you keep in touch with your best friend via Live Video Stream using your iPhone, iPad, Mac. PetCam App allows you to set alerts to inform you whenever your Pet is noisy or needs your attention. You can see anytime what is going on at home. How to get started with PetCam App: 1. Choose your home station and activate it (e.g. your Mac or iPad) 2. Activate your receiver on your mobile device that will stay with you 3. To watch your pet while you are not at home, tap “open video” Functionalities: • Free Full Version for 7 days with the first download • 8x Digital Video Zoom. • Take Pet Photo - Create photos to capture unique moments - anytime. • Talk to Pet - Talk to your pet whenever you want. • Live Video Stream- Be part of your pet’s life even from abroad! • Record Pet Video - Record the best moments of your pet. • Auto Sound - If your pet gets stressed during your absence and you are enable to access the app, PetCam App will help to calm down your pet. Take advantage of PetCam App and all its features by choosing one of our Full version subscriptions •Pricing: Standard Full Versions: Monthly subscription: US$ 5,49/month Subscription for 2 months: US$ 7,99 (US$ 3,99/month) -> 30% discount Subscription for 3 months: US$ 8,99 (US$ 2,99/month) -> 45% discount Subscription for 6 months: US$ 11,49 (US$ 1,91/month) -> 65% discount •Please note: PetCam App Standard Full versions / Live WebView - All prices include applicable local sales taxes. Your payment will be charged to iTunes account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase. Once a subscription has started, the amount for the current period can’t be charged back. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Comments: If you have any problems or suggestions, please contact our technical support - support@petcamapp.com - We will be happy to assist you! Only with your cooperation we may make PetCam App better. We remind you that the functionality of the application also depends on the quality and speed of your Internet connection. By downloading the app you accept our Privacy Policy, Terms of Use and EULA https://www.iubenda.com/privacy-policy/80983779/full-legal https://www.iubenda.com/terms-and-conditions/80983779

Ratings & Reviews

2.9

out of 5

55 Ratings

You pay money and it stops working?
03/11/2020

c011m
Kind of frustrating. Tried the free week and liked it. Since it’s only a few seconds unless you upgrade I decided to upgrade. Just payed for a few months and went to login and now it won’t let me connect or see anything. Literally worked a few minutes ago. Guess I won’t know how she’s doing today. Hopefully will tomorrow.

Developer Response
In this case why you did not contact the support? Easy to resolve. A review here won’t resolve your problem.
You pay money and it stops working?
03/11/2020

c011m

Kind of frustrating. Tried the free week and liked it. Since it’s only a few seconds unless you upgrade I decided to upgrade. Just payed for a few months and went to login and now it won’t let me connect or see anything. Literally worked a few minutes ago. Guess I won’t know how she’s doing today. Hopefully will tomorrow.
Developer Response 03/12/2020
In this case why you did not contact the support? Easy to resolve. A review here won’t resolve your problem.
Horrendous customer service
06/27/2019

Eyoung2019
For some reason the app was not working even when I had the two devices next to each other and on the same WiFi. When I contacted support they told me there is nothing wrong with the app. Clearly something was wrong! The person I spoke to was rude and made it to be my fault... I was able to get it working about an hour later but clearly the app isn’t stable. It was working fine until I purchased the 6 month subscription... literally and hour later the app stopped working..unable to connect. When it did connect it wouldn’t stay connected for more than 5 secs like the free version. Just overall frustrating
Horrendous customer service
06/27/2019

Eyoung2019

For some reason the app was not working even when I had the two devices next to each other and on the same WiFi. When I contacted support they told me there is nothing wrong with the app. Clearly something was wrong! The person I spoke to was rude and made it to be my fault... I was able to get it working about an hour later but clearly the app isn’t stable. It was working fine until I purchased the 6 month subscription... literally and hour later the app stopped working..unable to connect. When it did connect it wouldn’t stay connected for more than 5 secs like the free version. Just overall frustrating
Disconnecting...
07/23/2021

Kyannah1
I’m having the same issues as everyone else. Quickly set this up to watch my new puppy while I was at work. It worked as I was on my way to work. Quick check at lunch time and it couldn’t connect. I assumed my laptop screensaver messed it up so I fixed that issue this morning. Not even 10 minutes away from my home and it’s already disconnected. 🙄 Extremely unreliable. There are other apps I’ve used (couldn’t find in a rush) where it used one device and worked for an entire weekend without disconnecting. Will be deleting and finding a different solution.

Developer Response
We are sorry to read that. For this we offer the app with a free version to test without any purchases in advance. As you are located in USA you have the best streaming platform which is available at the moment. It is a pity that you did not contact the support team. Maybe you have only to change some firewall settings at your Mac.
Disconnecting...
07/23/2021

Kyannah1

I’m having the same issues as everyone else. Quickly set this up to watch my new puppy while I was at work. It worked as I was on my way to work. Quick check at lunch time and it couldn’t connect. I assumed my laptop screensaver messed it up so I fixed that issue this morning. Not even 10 minutes away from my home and it’s already disconnected. 🙄 Extremely unreliable. There are other apps I’ve used (couldn’t find in a rush) where it used one device and worked for an entire weekend without disconnecting. Will be deleting and finding a different solution.
Developer Response 07/24/2021
We are sorry to read that. For this we offer the app with a free version to test without any purchases in advance. As you are located in USA you have the best streaming platform which is available at the moment. It is a pity that you did not contact the support team. Maybe you have only to change some firewall settings at your Mac.
DO NOT BUY
11/23/2022

maria27294
Do not buy this app. It does not work. I gave it 2 chances on 2 occasions. I went away for the weekend twice and the app worked 30% of the time. The rest of the time it was a spinning wheel and I could not see my video, even on strong WiFi signal. It does not do the one thing it is supposed to do and I had anxiety over not being able to see my cat and home while away. I have requested a refund and will never use it again. Update: see defensive response from company. I was denied a refund. Judging by the hundreds of other poor reviews I am not alone in my frustration. Test

Developer Response
Dear Client, first of all we regret that you had problems. But fact is, that you contacted the support 2 days after you had an issue with the app. So it was impossible for us to help you. This is not a high end surveillance system. You use your devices you have at home. You had in addition to that 7 days to test the app according to your needs without any restrictions and any subscription. This review is more than unfair.
DO NOT BUY
11/23/2022

maria27294

Do not buy this app. It does not work. I gave it 2 chances on 2 occasions. I went away for the weekend twice and the app worked 30% of the time. The rest of the time it was a spinning wheel and I could not see my video, even on strong WiFi signal. It does not do the one thing it is supposed to do and I had anxiety over not being able to see my cat and home while away. I have requested a refund and will never use it again. Update: see defensive response from company. I was denied a refund. Judging by the hundreds of other poor reviews I am not alone in my frustration. Test
Developer Response 11/23/2022
Dear Client, first of all we regret that you had problems. But fact is, that you contacted the support 2 days after you had an issue with the app. So it was impossible for us to help you. This is not a high end surveillance system. You use your devices you have at home. You had in addition to that 7 days to test the app according to your needs without any restrictions and any subscription. This review is more than unfair.

PLEASE UPDATE PETCAM ON ALL YOUR DEVICES (iOS, macOS)!! READY FOR iOS 26! We update PetCam App continuously to make the app better and more reliable for you and your pet. -we did some improvements and bug fixes to offer you a better user experience. You have a question? Contact our Support Team: support@petcamapp.com

Version 3.0.750

Oct 19

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

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Size
Category
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Age Rating
In-App Purchases
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Developer Website

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What’s New

Version 3.0.750

App Privacy

Data Linked to You

Data Not Linked to You

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