My Mobile Account 4+

I love my qlink phone service. A.) It works everywhere. I haven’t found a location yet that it doesn’t get service. B.) As long as you use it once a month, it refills right on schedule. C.) After losing my phone once, customer service sent me a new SIM card right away and helped me get my service going again. They were kind and helpful.

My only complaint, was regarding the tablet they sent me as part of the affordable connectivity program. The tablet was junk and they wanted me to pay $10 for it. I declined and sent the device back to them via registered mail for $8. They never said another word about it, and removed the charge from my account.

I really appreciate having my qlink service and am grateful that they are so easy to deal with.

Thank you so much for your rating and review! We are thrilled to hear that you're loving our services.

This service is the worst service I've ever had. It's free for a reason. As soon as I turn the phone on in the morning the service is throttled for the first 5 mins. It takes 2 1/2 minutes to load an article. After 1 1/2 minutes they throttle the service and you lose connection wait another 2 1/2 mins. for it to load again. Then every minute and a half they throttle again. It's useless. I haven't received one phone call. The one text I got was 3 1/2 hours after it was sent. This company is just a government ripoff. They are charging them for a service they aren't providing. The day I got the Sims card and tried to use it I knew it was bad. So I applied for a different service on the same day. I'm glad I did. I will have this service turned off and report them to the BBB and DCFS who recommended I get it. HORRIBLE COMPANY, HORRIBLE CUSTOMER SERVICE, HORRIBLE SERVICE. Whatever company runs this network has lost me for life. I'm going to use safe link until I get back on my feet and then I'm going back to straight talk.

We are very sorry to hear that you are unhappy with your service/plan. For further assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencing.

The app is super convenient, super easy to use and stupid people friendly… and I am a stupid people 😂 lol also the phone service has good connection and unlimited data, talk and text which is cool because all the other free service companies only give you a limited data. Thank you, Q Link for helping me stay connected with friends and family! It’s so helpful 😊

Thank you so much for your rating and review! We appreciate you taking the time to leave a review and are thrilled to hear that you're loving our services :)