- Offline Mode enhancements are designed to maintain a usable experience in the FlowHawk when your connection unexpectedly drops for short periods of time, allowing you to: continue to access existing rooms and message data; compose draft messages and upload images that retry when online; and have a seamless transition when connectivity comes in and out. - SMS Notifications now include direct links to rooms. - New tags: ANR, VCA, Declined

- Mobile push notifications now more consistently route to the right chat room - Fixed an issue where managing room members on certain follower groups created duplicate rooms - Added ability to retry when sending a message failed

- Case Timeline improvements allow you to choose fields that will be tracked in our at-a-glance view of how a case is progressing, giving you quick insights on web and mobile - Room Icons let you add a quick visual cue to rooms to help your team identify the right room right away - Case Creation now includes default case stages and tags

- Addressed an issue where muted rooms could sometimes notify inappropriately and adjusted language on notification settings for clarity

- Updated Case Task Details allows you to expand/collapse field list, show blank fields, and click to go directly to the field you want to edit. - Frictionless Registration improvements allow invited users to register in just 2 clicks. - Adding people to rooms and cases now lets you search by phone and email. - User Profile includes intuitive Department and Role options, new Organ Programs field, and updated guidance for new users to ensure everyone is properly identified in the system.

- Fixes a bug where the create case form wasn't scrolling properly

- New Case Stage Values: Expanded options better represent final dispositions. - Organization Manager Permissions: Organization Managers can now edit all teams that are shared with their organization. - Case Task Editing Improvements: Updates to case task editing including previous/next field buttons, previous/next task buttons, and better auto-scroll when editing.

- Synced Fields – You can edit the field from any task, and the update instantly applies everywhere that field appears (replaces Referring Fields). Additionally, choose which groups to notify when a synced field is shared across tasks. - Follower Groups – Add groups without sending automatic notifications at time of case creation. - Smarter Notifications – Priority messages and @mentions will re‑notify you if they haven’t been viewed. - Quick Room Muting – Instantly mute rooms with a swipe. - Team Creation Controls – Only Org Managers can create new teams. - Better Text Entry – Improved experience for longer notes or paragraphs. - Easier Navigation – More reliable back‑button behavior when editing cases from a room.

- Addresses an issue with task notification messages sometimes not showing a Model Reference's updated value

Saved Case Views - access views created on the web app Notification Wizard - access the Notification Wizard directly from a single room or case task view for quick communication. You can also compose custom emails using case data within the wizard Due Date Comments - add comments to display when a task’s due date passes, keeping everyone informed about next steps Dashboards on Mobile - view dashboards on the go for quick insights and performance tracking Improved Image Uploads - when uploading multiple images, you’ll now see a loading progress indicator for each one

- Notify Wizard: Generate custom notifications using case data from one or multiple cases - Trusted Provider Service Alerts (Optional Add-On): Receive alerts when a procurement team is near a donor - Request XVIVO Procurement Services: Submit procurement service requests directly from the app - Case Permissions Layout: Improved design for better readability and ease of use - Rooms Notification Indicator: In the Case Details view, the Rooms icon now displays a red dot when there are unread messages

Bookmark Messages: - key updates in any room to keep important information easily accessible Improved Password Reset Experience: - reset process with clearer messaging if an error is encountered Case Details Field Reorder: - and Rank fields have been reordered to match UNOS/UNET standards Sequence Number in Case Table: - visible directly in the case table for quicker reference Fallback to PIN Login: - if Face ID fails, users can now log in using their PIN as a backup method

- Pinch and zoom on videos while they play in a room or the files list - Upload Word and Excel files directly into FlowHawk - Manage room members more efficiently for case-created rooms - Red notification dots now clear correctly after you’ve seen them - Faster registration with fewer steps to speed up onboarding - Default follower groups can now be added to cases via the mobile app - Dark mode (beta) is available to try

- Fixed an issue where autocorrect and spellcheck were not working in latest iOS - Added support for landscape mode in iPad

- FlowHawk (formerly OmniLife) branding updated to better match XVIVO Digital Services - Priority Messages - Case Pinning - View Original Message in Rooms - Filenames listed in message details - New user sign-up improvements - Case list includes started datetime - Users completing a task no longer notified of own action - SMS notification links directly open the app - Room and Case files labelling improved - Tag icons and colors improved

- Remembers your last chosen room sort order

- Improved support for multiple users editing case tasks at the same time - Rooms are automatically sorted by unread messages - Case loading is smoother and less disruptive to your workflow - Added a back button to help users return to a room after viewing a case - Removed the communication preferences text box from registration - Fixed a bug that affected profile setup during registration

Further fixes to an issue where rooms list is sometimes blank at login.

Addresses issue when an empty room list may appear when reopening the app

- Resolves an issue that could result in not viewing the latest data

- Resolves an issue where the initial room list occasionally fails to load

- SSO (single sign-on) button now available - Notifications suppressed for the room you're currently in - Users can now update their phone numbers directly in the app - Case Details now show Status, Rank, and Sequence Number - New Case notes button makes it faster to add or review notes - Date picker updated with time zone selection and 24-hour format - Quicker app startup and faster navigation throughout the app - Rooms now load in batches, starting with the 15 most recently active - Improved accuracy of unread messages and badge counts

Patch Release - Improves performance of new media viewer - Fixes missing "magic" notification sound

New Features - Full screen image mode for viewing media in rooms - SMS notifications - Streamlined Create Case screen - Can use existing donors - Fields are more relevant Minor Improvements - Case information more relevant - Ability to save images to device - Closing / reopening tasks don't notify automatically - Default to only Open Cases - Default chat filter to hide closed cases - Redacted message improvements - Copy full system message text - Risk Criteria is now a tag - New tags

Minor Changes - Improves chat room and files tab image performance - Adds back field label bolding in task update messages - Adds missing unredact option for redacted messages