I got the Spark Nano 7 tracker for my teen son’s vehicle to monitor his location and speed and was able to easily set up the device however I’m finding both the app and website extremely confusing to use. On the app, I’ve finally figured out how to view his driving trips and see the max speed he reached for each trip, however that is all I’m able to do at this point. I’ve tried everything possible to be set up notifications for his speed, however I have yet to receive a notification despite being able to see through his trip history that he has exceeded tbe speed at which I set for the notification. This app really needs to be redesigned to be more user friendly. I fully expect to pay a monthly or annual fee for a monitoring/tracking service, however I’ve now paid the $215 for a year subscription and am unable to use the features that were advertised and that I wanted when I purchased and subscribed to this product.I will say that the waterproof case is well designed and the magnet is strong enough to hold securely under the vehicle. The product itself is great, it’s this app that really needs an overhaul.

I have to agree with what others have said, it’s not user friendly. I am having trouble accessing features that were promised with a paid subscription. I do not get the notifications for speeding above the guidelines I set. I am not able to see when or where the speeding occurs. I do not get notifications on anything that I set up. I don’t see the app acknowledging the geofencing perimeters. Some of the stops and locations are not in the history. It’s selective about what locations it records in history. I’m not finding this gps locator to be worth the monthly subscription fee. The unit is well made and functional but it does not do everything promised

What did you do to this last update? This app used to track perfectly, but somebody took away the zoom capability so now the map doesn’t allow you to follow the driver in motion automatically! When I open the app, the vehicle is automatically in a zoom map mode under”monitoring.” There is no longer a setting option to turn a zoom button on which would create a + and - button and a square button that would lock in the tracking for the zoomed in amount needed to see the drive from moving and the map would follow the driver now the map doesn’t follow anything. The driver disappears and I have to zoom out and manually move the map to follow the driver..I hope someone sees this and create the fix to put that back. It must’ve been eliminated. I’m hoping on accident because it makes no sense and is not usable in the capacity it is now.

The people that are tracking are from the Philippines they know nothing about our landscaping our locations how tall the buildings are they have every excuse in the world the tracker is never where they say it is, it can be miles away, so you’ll never know where it actually is. They don’t seem to work on weekends or after 5 PM so you can contact them and tell them that the tracker is not accurate or that it has moved. They simply go back in his history and they may find that it moved four hours ago, so they add it. Not actual.