Snoonu: Food Delivery Service

Name: Snoonu: Food Delivery Service
Rating: 4.6 (13972 reviews)
Author: Oryxnet

Order groceries in minutes!

Free

14K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Oryxnet
Language

EN
+ 1 More
Size

535.9
MB

Snoonu Snoonu is an online app offering the fastest shopping & delivery services in Qatar, with a variety of restaurants, groceries, retail stores options, and more. Food Delivery With Snoonu eating becomes easy - explore restaurant options and order food delivery in just a few clicks. Find the best deals for fast food delivery like pizza from Papa John’s, Pizza Hut, or Yellow Cab; burgers from McDonald’s, fried chicken from Al Baik, Jollibee, KFC, or sandwiches from Subway. Snoonu has partnered with thousands of restaurants in Qatar, so we can satisfy your cravings for different cuisines like Japanese, Italian, Filipino, Indian, Kuwaiti, Iranian, Lebanese, healthy, Mexican, vegetarian, seafood and much more. All you need to do? Download the Snoonu app and boost your food mood. Snoonu aims to make your life easier. Get your groceries essentials delivered to your step at no time. Forget about going to a store, staying in line, and carrying heavy bags. Snoonu has your grocery list in one place. Whether you prefer to get your fresh vegetables, meats, and bakery at Almeera, Megamart, SPAR, or Snoomart, you can quickly get your weekly grocery shopping list added to your cart, and check out with any convenient payment method. Snoonu has added Apple Pay as payment option to make your checkout experience even smoother. Online Shopping Snoonu is not just an online food delivery app, Snoonu provides you with the online shopping options for pharmacies, electronics, kids toys, flower shops, or any other Qatar retail store you can think about. With Snoonu, you can: Order medication and vitamins from the nearest pharmacy Surprise your loved ones with flowers or chocolate for any special occasion Get your kids toys, books, and school supplies without spending hours at the malls Find the latest releases of electronics and video games Plan your weekend adventures and book it online Snoosend - point-to-point delivery service “Snoosend'' - a new in-app category, enables you to send packages from one location to another within Qatar. You can find the “Snoosend” feature on the home page, place a delivery, select a “from” and “to” locations, write a description of the items, and proceed to check out. WHY USE Snoonu App? · Fastest 24/7 delivery service in Qatar · Great offers and discounts · Exclusive selection of restaurants and retail stores · Online shopping needs all in one place · Easy in-app navigation and check-out experience · Friendly and responsive customer service team With Snoonu you can: · Order fast delivery from anywhere in Qatar · Discover local stores, shop online, and get same-day delivery · Have 24/7 delivery · Track your delivery in real-time · Modify your delivery instructions and contact drivers · Securely store multiple payment methods · Pay by cash or with Apple Pay, Visa, Mastercard · Save and name different delivery addresses · Rate your experience · Find your previous orders and reorder with just a tap Don’t Miss Our Special Deals Find exclusive deals, discounts, and vouchers by downloading the App. Snoonu Red Deals offer a variety of exclusive free delivery and % off deals for food and retail stores options. Sign up with your email and phone number and receive special promotions and vouchers. TALK TO US! We value your feedback and we’ll do anything to make your Snoonu experience exceptional. If you need any help, please contact our customer service at customer.support@snoonu.com Learn more about Snoonu: · Our site: https://www.snoonu.com · Facebook: https://www.facebook.com/snoonu.qa/ · Instagram: https://www.instagram.com/snoonu/ · Twitter: https://twitter.com/snoonu_qa DOWNLOAD NOW – Enjoy the Fastest Delivery in Qatar!

Ratings & Reviews

4.6

out of 5

14K Ratings

No charge: They exchanged my order twice within two hours no charge.
12/13/2023

Aisha9393
My niece had an event in her school I bought a size 5 dress and it was delivered within the hour. We tried that on and thought it’s a bit short so decided to chat with the support team on the app they were efficient and fast and sent two drivers one brought a size 6 dress and the other took the size 5 dress back to the store ( no charge). We tried the size 6 dress and thought it was really big so we decided on the size 5 dress. Again I contacted the support team in the app and honestly again so efficient and fast they sent two drivers again one took the dress and one brought back the size 5 dress. ( the size of the dress is from a shop that snoonu only manages their deliveries). Thank you snoonu for the fast and efficient service we were so happy with the service and put my mind in ease throughout it all. Again all that exchange free of charge 🙌🏾
No charge: They exchanged my order twice within two hours no charge.
12/13/2023

Aisha9393

My niece had an event in her school I bought a size 5 dress and it was delivered within the hour. We tried that on and thought it’s a bit short so decided to chat with the support team on the app they were efficient and fast and sent two drivers one brought a size 6 dress and the other took the size 5 dress back to the store ( no charge). We tried the size 6 dress and thought it was really big so we decided on the size 5 dress. Again I contacted the support team in the app and honestly again so efficient and fast they sent two drivers again one took the dress and one brought back the size 5 dress. ( the size of the dress is from a shop that snoonu only manages their deliveries). Thank you snoonu for the fast and efficient service we were so happy with the service and put my mind in ease throughout it all. Again all that exchange free of charge 🙌🏾
Bad experience
09/29/2025

bntm7md2022
Yesterday I buy from a restaurant after three minutes of my order I called them to change some thing in my order and they tell me it is OK. I can change it when the order delivered it is that the same order before it was chicken they put all the box same part of chicken and when I called the Sununu helping center they said that I did not call because of that restaurant. Tell that I sent him the photo of calling after that dated that they cannot do anything it is very bad how they treat with customers, the restaurant and the application

Developer Response
Dear bntm7md2022Thank you for taking the time to leave a review, and we're sorry to hear that you had a negative experience with our service. We would like to understand what happened and how we can help resolve the issue. Please reach out to us through our number 3111 2215 or kindly share with us your order’s number, so we can discuss the matter further and work towards a solution. We value your feedback and appreciate the opportunity to improve our service. Thank you! Sincerely, Snoonu Team!
Bad experience
09/29/2025

bntm7md2022

Yesterday I buy from a restaurant after three minutes of my order I called them to change some thing in my order and they tell me it is OK. I can change it when the order delivered it is that the same order before it was chicken they put all the box same part of chicken and when I called the Sununu helping center they said that I did not call because of that restaurant. Tell that I sent him the photo of calling after that dated that they cannot do anything it is very bad how they treat with customers, the restaurant and the application
Developer Response 01/28/2024
Dear bntm7md2022Thank you for taking the time to leave a review, and we're sorry to hear that you had a negative experience with our service. We would like to understand what happened and how we can help resolve the issue. Please reach out to us through our number 3111 2215 or kindly share with us your order’s number, so we can discuss the matter further and work towards a solution. We value your feedback and appreciate the opportunity to improve our service. Thank you! Sincerely, Snoonu Team!
Experiencing Delays and Inconveniences with Snoonu: A Comparative Review with Talabat During Ramadan
04/01/2024

Seareality
Throughout Ramadan, I consistently used Talabat for my orders, and it never failed to deliver on time or meet my expectations. However, I decided to give Snoonu a try. Although I found their item search feature to be slightly more comprehensive, I encountered an issue when I forgot to add an item to my order. Upon contacting their support, I was informed that they couldn’t add the item due to the merchant’s policy. Their solution was to cancel my entire order and place a new one. Consequently, my money was transferred to my Snoonu Wallet. I reordered, expecting a delivery time of 40-50 minutes, a little before 2:30 pm. As time passed, by 3:45 pm, 75 minutes had elapsed, and I received a call apologizing for a further delay, with the app indicating an additional 30-minute wait. Now, after 90 minutes, I’m uncertain whether we’ll receive our order within 120 minutes or at all. It’s disappointing that Snoonu’s response was to again blame the merchant, showing a lack of dependability.

Developer Response
Dear CustomerThank you for taking the time to leave a review, and we're sorry to hear that you had a negative experience with our delivery service. We would like to understand what happened and how we can help resolve the issue. Please reach out to us through our number 3111 2215 or kindly share with us your order’s number, so we can discuss the matter further and work towards a solution. We value your feedback and appreciate the opportunity to improve our service. Thank you! Sincerely, Snoonu Team!
Experiencing Delays and Inconveniences with Snoonu: A Comparative Review with Talabat During Ramadan
04/01/2024

Seareality

Throughout Ramadan, I consistently used Talabat for my orders, and it never failed to deliver on time or meet my expectations. However, I decided to give Snoonu a try. Although I found their item search feature to be slightly more comprehensive, I encountered an issue when I forgot to add an item to my order. Upon contacting their support, I was informed that they couldn’t add the item due to the merchant’s policy. Their solution was to cancel my entire order and place a new one. Consequently, my money was transferred to my Snoonu Wallet. I reordered, expecting a delivery time of 40-50 minutes, a little before 2:30 pm. As time passed, by 3:45 pm, 75 minutes had elapsed, and I received a call apologizing for a further delay, with the app indicating an additional 30-minute wait. Now, after 90 minutes, I’m uncertain whether we’ll receive our order within 120 minutes or at all. It’s disappointing that Snoonu’s response was to again blame the merchant, showing a lack of dependability.
Developer Response 05/27/2024
Dear CustomerThank you for taking the time to leave a review, and we're sorry to hear that you had a negative experience with our delivery service. We would like to understand what happened and how we can help resolve the issue. Please reach out to us through our number 3111 2215 or kindly share with us your order’s number, so we can discuss the matter further and work towards a solution. We value your feedback and appreciate the opportunity to improve our service. Thank you! Sincerely, Snoonu Team!
Not reliable - Don’t pay through your card
08/02/2021

Mohamed Al-Rasheed
Unfortunately, like all local delivery services here, you can’t depend on them to deliver your food/stuff within the time frame. Especially when you pay by card, because they have no incentive to get your food to you on time, because payment has already been made and they couldn’t care less if your food arrives after 1 month. When you complain to customer support they don’t even try to make it up to you, they give you the old excuse “ oh We’ve talked to the head of operation of delivery and he has urged the driver that you’re our priority “ like what does that even mean? Where is my food when will it arrive? Why was it late? And on top of it not making sense, it’s probably some automated response they have for all late orders.. our companies need to have better customer support, but I doubt that will change any time soon. In short, all delivery apps here are unreliable unfortunately, except for the orange one. I am for sure never ever having business with this company again. Very disappointed.

Developer Response
Hi, We are really sad to see your ratings for our app. Can you please share your feedback about the app at +97433679105 We assure you that we are working really hard to provide you the best of experience when it comes to shopping.
Not reliable - Don’t pay through your card
08/02/2021

Mohamed Al-Rasheed

Unfortunately, like all local delivery services here, you can’t depend on them to deliver your food/stuff within the time frame. Especially when you pay by card, because they have no incentive to get your food to you on time, because payment has already been made and they couldn’t care less if your food arrives after 1 month. When you complain to customer support they don’t even try to make it up to you, they give you the old excuse “ oh We’ve talked to the head of operation of delivery and he has urged the driver that you’re our priority “ like what does that even mean? Where is my food when will it arrive? Why was it late? And on top of it not making sense, it’s probably some automated response they have for all late orders.. our companies need to have better customer support, but I doubt that will change any time soon. In short, all delivery apps here are unreliable unfortunately, except for the orange one. I am for sure never ever having business with this company again. Very disappointed.
Developer Response 08/09/2021
Hi, We are really sad to see your ratings for our app. Can you please share your feedback about the app at +97433679105 We assure you that we are working really hard to provide you the best of experience when it comes to shopping.

• You can now easily update your order without contacting customer support, with the ability to add, remove, or modify items and special requests during eligible stages of your order. • Bug fixes & performance improvements

Version 5.54.2

12/18/2025

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