Hoping for an update and troubleshooting. Was afraid my Candy Bong Z was fake after some issues with a shop I bought from, but after reviewing videos of what is fake versus real, I’m fairly certain this is real. (The store is still not a good place to buy from though, in case anyone who knows me reads this.) The colours are where they should be, the Z is on the front, the LEDs are nice and smooth, and the sticker on the box is holographic and legible. It came with the instructions, lanyard, and photo card. In any case, when I hold the button ten seconds, it does flash through the correct colours, but my Bluetooth doesn’t even recognise it is there. I tried restarting me phone, turning my Bluetooth off and on, and obviously reinitialising the CB several times. I also tried seeing if my iPad Mini would just see it in its Bluetooth settings. No luck. My only other idea is that maybe my iPhone 11 Pro was too New and that the iPad Mini, released in 2018, might have an older Bluetooth card or something. It’s still a fun and cute light stick, but I really wanted the colour changing functionality. Could the developers please try to find a solution? Love you!

My lightstick arrived today, and as soon as I put the batteries in it, it turned on and worked perfectly. Then I downloaded the app. My lightstick is the CandyBong Infinity (from the official JYP Shop), but this app is called CandyBongZ. I’m not sure if there’s something wrong with the app (its Bluetooth recognition), or if it’s not yet updated to be compatible with the new Infinity version of the lightstick, but I tried literally everything possible to get the app and the lightstick to cooperate. My concert is coming up soon, and if I’m not able to get my lightstick working with the app, then this is probably the last time I will ever buy a lightstick at all. Can anyone help with this?

I checked MULTIPLE times if my CB was real or fake, but I can assure you that it’s 100% real. Yet I’m not sure whether it’s my phone, the CB, or the app having issues :( It won’t connect even after I fixed, replaced, and correctly put in the batteries. I even tried initializing before AND during while I was trying to connect, yet it’s still not connecting… I’ve done everything I could, hopefully it’s the app’s fault so I can look forward for an update..! I will re-do this review if it works one-day.

I tired this app the day I got my light stick and it didn’t work but for some reason it does now. I updated my phone in between not sure if that had anything to do with it but I’m really happy to be able to use it for the concert