Hello,The app concept is good; however, there are several known issues that negatively impact usability.One of the main concerns is the camera functionality. The zoom in/out feature is difficult to use. With the most recent update on iPhones, the camera defaults to a zoomed-in view when taking pictures. This makes it difficult to capture the correct angle or frame the subject properly. As a result, it is unclear how the photo will turn out, and multiple pictures are often required before obtaining a usable image.The messaging feature is also challenging to use. Because the mobile app remains in landscape mode at all times, navigating in and out of messages is frustrating and discourages regular use.The same applies to documenting inspections and entering recommended repairs. Completing these tasks directly within the app is inefficient. I personally had to use an emulator on my PC to make the process faster and more convenient, particularly when adding notes and completing recommendations.Overall, I believe the app has strong potential, but it requires substantial improvements to enhance functionality and user experience.

Not sure if it’s from new update, but when using the camera app crashes. The display on inspection screen isn’t correct and all the buttons don’t line up. Worked before update with little issue.

I used to use BoltOn and then switched over to TekMetric DVI…both were horrid in comparison to the user friendly nature of AutoVitals. On top of that, the system works in terms of streamlining the flow of information in my shop, selling more jobs and features the best CRM and web platform on the market. Since taking on this system, I have been able to expand to 3 locations and buy a new house. Thank you AutoVitals!!

The app is usable, but the mobile experience needs improvement. On my iPhone 17 Pro Max, the interface is locked to landscape, which makes the chat system difficult to use—messages are harder to read, type, and manage during active workflow. Not all advisors use iPhones, but for those who do, proper portrait-mode support would greatly improve intake, inspections, and communication efficiency. Enhancing mobile usability would make the app far more practical in real shop conditions.