Update(14-Aug-24): The manufacturer released an update that greatly helped with the problem of forgetting which cat is which. It now is a much better experience. I changed my rating from two to five stars Original Review: I have two cats, one weighing around 10.5 lbs and the other around 14.5 lbs so you think it would be able to tell them apart. While the Petivity device itself is great, the app has some significant issues. The app often confuses my cats, leading to incorrect alerts. For example, I'll receive notifications saying a cat hasn't used the litter box in days, but this is only because the app has reverted back into learning mode and can’t tell which cat is which. Even after I manually update the events to correct this, the alert persists, and the reporting remains inaccurate. This makes it difficult to rely on the app for accurate monitoring.

I used to be able to click and edit the events directly in the timeline and now I have to do it on the list view which keeps refreshing every time back to the top. I have to keep scrolling back down to where I was and it’s very confusing and a waste of my time! I don’t see why they got rid of the timeline edit option!!!!! Very bad update.Also, it never gets my cats nor the events right so I always have to edit it.Update: it’s still not getting my cats right, I have to rely on a camera and spend 20-30 minutes every few days fixing all the events. My biggest complaint besides for what’s written above, is that when the app gets the cat wrong but at least it guesses something, I can change both the cat and the event in one go, but when the app say “a cat”, all I can do is click on which cat it was and then I can’t go to the next page to edit the event as well (which the app gets wrong more than 50% of the time), it just sends me back to the main menu. So I have to wait for it to load, scroll down to the event and tap it again to also change the event. So dumb. I wish these things got fixed already, the scale was very expensive, it’d be great if it actually worked. The app creators shouldn’t rely on ai getting it correctly so updating events should be much much easier and quicker. ALSO! We should be able to create an event manually if the scale had a hiccup and didn’t record them which has happened in the past.

This device and the companion app are amazing. The device is very simple to install and pair with the app. The app is also very simple, requiring only an AppleID and then quick pairing with the device.To get this working, you must categorize each event by cat (it shows you the weight of the cat, so this is actually really easy to do) for 8-ish events and then after that it will auto-categorize the cats (“learn each pet”). That’s all you have to do! From there it tracks and categorizes whether it was #1, #2, or nothing - you never have to do this.We tested/verified the type of visit and cat visit using a Ring camera over a week - we were unable to find an event that was miscategorized by cat or by activity type. (3 cats, 3 visits each per day, 1 week = 42 events).The app is basic, but does exactly what you want: there’s weight trending by cat, activity history by cat, and an events timeline (which also says which box if you have multiple). I’ve got absolutely no complaints about this product and really hope other cat parents will adopt it.If you’re into quantified cats, I also highly recommend the SurePet microchip feeding system & cat door. With SurePet and Petivity, you have a full 360-degree view of your cat.

The app is underwhelming development-wise and data syncing is lagging (if it even happens at all.) It’d be nice to receive push notifications when a certain cat enters / uses the box instead of needing to check the app throughout the day. The most frustrating part of this app is despite manually assigning each event to the appropriate cat while in learning mode, the app continuously generates inaccurate data linking it to the very first cat registered to the scale. Therefore, the entire month of weight data has gotten screwed up and there is no way to fix this manually. The end of month report is essentially useless now. I’ve tried everything. Customer service doesn't understand my issue and is unable to help me. 3/4 cats have yet to have their events synced to their profile. 1/4 cats have completely skewed data. This is incredibly frustrating. A completely trivial matter, but the ability to upload your own profile picture for each cat would be ideal given the minimal selection of cartoon cat avatars.