TPass - Order Bubble Tea

Name: TPass - Order Bubble Tea
Rating: 4.5 (769 reviews)
Author: SherpaShare, Inc

Order, pay, and earn Rewards

Only for iPhone

Free · Designed for iPhone

769 Ratings
Ages

16+
Years
Category

Food & Drink
Developer

SherpaShare, Inc
Language

EN
English
Size

100.2
MB

iPhone

The TPass® app is a convenient way to pay in app to skip the line and order ahead your favorite bubble tea. Rewards are built right in, so you’ll collect loyalty points and start earning free drinks and snacks with every purchase. Mobile Pay Save time and earn Rewards when you pay with the TPass app whenever and wherever. Order ahead Customize and place your order, and pick up from your favorite store without waiting in line Loyalty Rewards Track your loyalty points and redeem Rewards for a free drink of your choosing. Receive custom offers from nearby stores. Send a gift Say thanks with a digital TPass Card. It’s easy to redeem a gift from email or in the TPass® app. Manage cards Check your TPass Card balance, add money, view past purchases and transfer balances between cards. Find your favorite bubble tea stores See bubble tea stores near you, get directions, hours and view store amenities before you make the trip. TPass Membership Get 2 Free drink every month with TPass subscription membership

Ratings & Reviews

4.5

out of 5

769 Ratings

App keeps crashing, calling Visa to dispute added funds!
09/27/2021

Abet Gonzales
This is so stupid. I love the app, been using it for months until this week it decided to crash, even updated to the latest version of the app and with iOS 15 as well. I still have a fresh balance of $25 so I’ll be calling visa to dispute transaction from T-Pass because my money is not accessible to me!
App keeps crashing, calling Visa to dispute added funds!
09/27/2021

Abet Gonzales

This is so stupid. I love the app, been using it for months until this week it decided to crash, even updated to the latest version of the app and with iOS 15 as well. I still have a fresh balance of $25 so I’ll be calling visa to dispute transaction from T-Pass because my money is not accessible to me!
It was good until it wasn’t
08/27/2023

qeedfyyjj
There was one boba place close by me that accepted T-pass so it was great to use the app to order ahead of time. Unfortunately, that shop closed and the nearest boba shop that accepts T-pass is too far to go to. My issues are 1) I can’t access the funds in my virtual card, 2) I emailed them to cancel the subscription ahead of time to avoid the monthly fee but was still charged, and 3) horrible customer service. I asked for a refund and the customer service rep basically told me it’s my fault I didn’t cancel the subscription even though I emailed them to cancel the subscription. At no point did anyone respond to my email and when I called the person texted me was so rude. They said they would look into refunding me but never did. Don’t use this place, they are in it for the money only.
It was good until it wasn’t
08/27/2023

qeedfyyjj

There was one boba place close by me that accepted T-pass so it was great to use the app to order ahead of time. Unfortunately, that shop closed and the nearest boba shop that accepts T-pass is too far to go to. My issues are 1) I can’t access the funds in my virtual card, 2) I emailed them to cancel the subscription ahead of time to avoid the monthly fee but was still charged, and 3) horrible customer service. I asked for a refund and the customer service rep basically told me it’s my fault I didn’t cancel the subscription even though I emailed them to cancel the subscription. At no point did anyone respond to my email and when I called the person texted me was so rude. They said they would look into refunding me but never did. Don’t use this place, they are in it for the money only.
Don’t use it!!! Eating your money!!
10/26/2021

mimi2007892
It is my first time in life writing a review because I hope to warn ppl from downloading it! It keeps asking the customer adding in more money. What’s worse, we cannot choose how much we want to add because it starts with at least $5. So I could not use up the money at all and then refuse to offer refund.Plus the customer service is very rude. When I tried to ask for my balance refunded back to my bank account, the customer told me “no, you want just stop using our all”. What!!! I still have balance and why I gave my money to you for free!! The customer service is very rude and abusing the customer saying “our business will thrive without customer like you”. It’s very unprofessional! I will tell everyone I know don’t touch the app at all.
Don’t use it!!! Eating your money!!
10/26/2021

mimi2007892

It is my first time in life writing a review because I hope to warn ppl from downloading it! It keeps asking the customer adding in more money. What’s worse, we cannot choose how much we want to add because it starts with at least $5. So I could not use up the money at all and then refuse to offer refund.Plus the customer service is very rude. When I tried to ask for my balance refunded back to my bank account, the customer told me “no, you want just stop using our all”. What!!! I still have balance and why I gave my money to you for free!! The customer service is very rude and abusing the customer saying “our business will thrive without customer like you”. It’s very unprofessional! I will tell everyone I know don’t touch the app at all.
Forces you to use a virtual reloadable gift card
06/04/2023

66NB66
If you just want to order ahead and maybe not use the app a lot or even just once that’s hard to do. I tried to make an order for a $7 drink but the app only let me reload a virtual card for $10 and then I could purchase my drink. I couldn’t buy just the drink directly with my credit card. So forced into this loop of loading up a virtual card and always having change left over you can’t use completely without another reload. If you frequent a place sure this app may be great but this isn’t for one time purchases.
Forces you to use a virtual reloadable gift card
06/04/2023

66NB66

If you just want to order ahead and maybe not use the app a lot or even just once that’s hard to do. I tried to make an order for a $7 drink but the app only let me reload a virtual card for $10 and then I could purchase my drink. I couldn’t buy just the drink directly with my credit card. So forced into this loop of loading up a virtual card and always having change left over you can’t use completely without another reload. If you frequent a place sure this app may be great but this isn’t for one time purchases.

Minor bug fixes and performance enhancement to make things run more smoothly

Version 1.0.77

03/08/2023

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Diagnostics