BOLT - Bolt There Now

Name: BOLT - Bolt There Now
Rating: 4.6 (4716 reviews)
Author: Bolt Mobility Corporation

Scooter Rental

Free · Designed for iPad

4.7K Ratings
Ages

4+
Years
Category

Travel
Developer

Bolt Mobility Corporation
Language

EN
+ 3 More
Size

87.7
MB

BOLT is a micromobility platform that offers safe, smart, and sustainable transportation for communities of all types and sizes. We work with cities, campuses, and companies to develop customized solutions to create mobility where it is most needed. Our technology packages state-of-the-art electric scooters, bicycles and mopeds with an easy-to-use app that help people commute to work, visit friends and family, and run errands. We also have insightful analytics that illustrate how your community moves and what improvements can be achieved. Our devices have unique cargo capacity that enable organizations to deliver goods while avoiding traffic and congestion – all with zero carbon emissions! Restaurants, shops, and delivery agencies are using our hardware and software to reach their customers and deliver the products they have ordered online. Learn how BOLT can help your community by visiting our website: https://www.micromobility.com/ Have a question or comment, you can reach us at: support@micromobility.com Follow BOLT on social media: Instagram: @bolt_now Twitter: @bolt_now Facebook: @boltnow LinkedIn: Bolt Mobility https://www.micromobility.com/links for even more

Ratings & Reviews

4.6

out of 5

4.7K Ratings

So much better than SPIN
11/04/2020

Halo Kilgan
BOLT was so much easier, simpler, more convenient than SPIN. Sure it might be more expensive but it definitely saves you the headache of wondering if the meter is still running on your scooter. My SPIN scooter locked up in a place that I wasn’t “allowed” to park it at and thus forced me to drag a scooter (whilst beeping and telling me I needed to Unlock it) to an appropriate drop off pointBOLT on the other hand, just charges you as you go thus forgoing any uncertainty about that kind of thing. Enjoyed my time for sure. Will keep my eye out for BOLT around the DC area
So much better than SPIN
11/04/2020

Halo Kilgan

BOLT was so much easier, simpler, more convenient than SPIN. Sure it might be more expensive but it definitely saves you the headache of wondering if the meter is still running on your scooter. My SPIN scooter locked up in a place that I wasn’t “allowed” to park it at and thus forced me to drag a scooter (whilst beeping and telling me I needed to Unlock it) to an appropriate drop off pointBOLT on the other hand, just charges you as you go thus forgoing any uncertainty about that kind of thing. Enjoyed my time for sure. Will keep my eye out for BOLT around the DC area
Horrible customer NIGHTMARE service, daily repeated charges
03/24/2021

Living the BOLT NIGHTMARE
I used the recently acquired company Gotcha and my account was charged the monthly fee DAILY for almost 2 weeks. I cancelled my subscription on the same day because the bikes did not work properly. I reached out to Bolt in an attempt to stop the charges early on and I was assured that the defective bike was removed and the charges would stop. THAT DID NOT HAPPEN. They kept charging my account. I called back and spoke with Bolt about the charges and I was told that they could not see the daily charges my bank and I clearly saw from Feb thru early March. Then I was told that my monthly subscription has not been paid. Wait what? Finally my bank cancelled the credit card and I had to have another one issued. To end this now and make it short, I AM still waiting on a Supervisor to call. She emailed, but did not respond to my response. They refunded 1 of the charges to a card I used 2 years ago. I am still fighting with them (now pulling in a lawyer) to resolve this dispute.
Horrible customer NIGHTMARE service, daily repeated charges
03/24/2021

Living the BOLT NIGHTMARE

I used the recently acquired company Gotcha and my account was charged the monthly fee DAILY for almost 2 weeks. I cancelled my subscription on the same day because the bikes did not work properly. I reached out to Bolt in an attempt to stop the charges early on and I was assured that the defective bike was removed and the charges would stop. THAT DID NOT HAPPEN. They kept charging my account. I called back and spoke with Bolt about the charges and I was told that they could not see the daily charges my bank and I clearly saw from Feb thru early March. Then I was told that my monthly subscription has not been paid. Wait what? Finally my bank cancelled the credit card and I had to have another one issued. To end this now and make it short, I AM still waiting on a Supervisor to call. She emailed, but did not respond to my response. They refunded 1 of the charges to a card I used 2 years ago. I am still fighting with them (now pulling in a lawyer) to resolve this dispute.
Dont even bother
11/23/2020

jhennes27
What they fail to make clear is if your account goes below 2$ they will automatically charge you 20$ in credits even if you not riding anymore. Which is stupid on so many levels because you cant get that back. We tired talking to the support and basically was told they will give us 16$ worth of credits. Which is pointless because i was done riding. Half the time the scooters weren’t even working and when it was brought up it was basically said it was our fault and we were in restricted areas when we were in the street where cars go and yet they still weren’t working. I switched over to a spin scooter and it was so much better and zero issues.
Dont even bother
11/23/2020

jhennes27

What they fail to make clear is if your account goes below 2$ they will automatically charge you 20$ in credits even if you not riding anymore. Which is stupid on so many levels because you cant get that back. We tired talking to the support and basically was told they will give us 16$ worth of credits. Which is pointless because i was done riding. Half the time the scooters weren’t even working and when it was brought up it was basically said it was our fault and we were in restricted areas when we were in the street where cars go and yet they still weren’t working. I switched over to a spin scooter and it was so much better and zero issues.
Scooters didn’t work and I didn’t have good customer service experience...!
12/26/2020

hannontw
Just be careful...! Some scooters don’t work at all even if it says it’s fully charged!Don’t put a lot of money at first!Three of my friends and I found their scooters on a street and they seemed fun to ride, so we decided to give a shot.As you know, you have to download the app and pay some credit in advance. We are so excited, so some of us paid $20 on the app.However, none of our scooters worked at all, so we were pretty disappointed.I didn’t wanna give another chance to loose my money, so I contacted their customer service, but they didn’t give us any refund, but another credit.That was our first try, nothing happened at all, and had a bad customer service didn’t give me any good impression of them at all...!Just don’t put $20 at the first time even if you are so excited to ride their scooters...!
Scooters didn’t work and I didn’t have good customer service experience...!
12/26/2020

hannontw

Just be careful...! Some scooters don’t work at all even if it says it’s fully charged!Don’t put a lot of money at first!Three of my friends and I found their scooters on a street and they seemed fun to ride, so we decided to give a shot.As you know, you have to download the app and pay some credit in advance. We are so excited, so some of us paid $20 on the app.However, none of our scooters worked at all, so we were pretty disappointed.I didn’t wanna give another chance to loose my money, so I contacted their customer service, but they didn’t give us any refund, but another credit.That was our first try, nothing happened at all, and had a bad customer service didn’t give me any good impression of them at all...!Just don’t put $20 at the first time even if you are so excited to ride their scooters...!

- Various stability and performance improvements - We make updates to our app to make your experience even better! We love hearing from you, drop us a line at support@micromobility.com or via instagram @bolt_now

Version 5.9.9

12/06/2021

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Version 5.9.9

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Data Linked to You

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